Photos

Try Google One for More Cloud Storage

If you need more storage for your Google account, such as archiving your emails, try "Google One" for peace of mind. It's a subscription plan with more benefits than Google Drive. The storage includes Drive, Gmail, and uncompressed images in Photos. Plus, it backs up important data from your Android Phone. You can share the plan with up to five family members, while also being able to hide personal files from them.

How Can I Scan Slides?

SlideSnap

Episode 1673

Bill from Seattle, WA

Bill has over 30,000 slides he needs to digitize. Leo says that 30,000 slides are untenable to digitize. So Leo recommends triaging and culling that number to a more manageable collection of those he absolutely must archive. Then go to a company like ScanCafe.com. They will not only digitize them, but they will clean them and then save them to a DVD or thumb drive for him to have. He also wants to tag the photos with metadata like when, where, and who. Leo says Camera Bits PhotoMechanic is great for that.

How can I get rid of duplicate photos?

Duplicate File Fixer

Episode 1668

Charlie from Potomac, Michigan

Charlie bought a device from Facebook ads that backs up his pictures, but he ended up with a ton of duplicates. Is there a better option out there? Leo says that some of these de-dupers are too aggressive and deletes all copies. So before you run a de-duper, make a backup copy of your photos one more time. That way, if it does end up deleting all copies, you'll have a backup on the Mac, there's Gemini 2, which is a de-duper that eliminates multiple copies of the same photo. But there are plenty of Windows versions as well.

Why is Google Photos Importing Strange Pics to My Account?

Google photos

Episode 1661

Robin from North Hills, CA

Robin uses Google Photos to back up her images and has noticed it's having issues with facial recognition features from younger to older. It'll recognize adults rather easily, but the older images of her kids not so much. Leo says that Google's facial recognition measures many physical facial features and it may be that younger to adult represents too much of a difference to connect the dots and recognize them as the same person but as an adult.

What do I need to scan photos and create a photo book?

Photo Book!

Episode 1660

Lori from Santa Monica, CA

Lori wants to make a photo book of her dad's photos. She needs to scan them. Should she use a phone app or get a scanner? Leo says the Epson Fast Photo is excellent because it handles photos through a sheet feeder. But it's not cheap. Your phone or camera app will work. You just have to be sure it's evenly lit. There are a ton of apps that can do it. PhotoScan. PhotoMyne. Another option is ScanCafe, which will send you a box that you can fill and then send it to them and they will not only scan the images but clean them up and color correct them. Then they send it back with a DVD.

Why isn't Google Photos grouping my photos anymore?

Google Photos

Episode 1645

Edmond from Burbank, CA

Edmond wants to know if Google Photos is a good backup option for his family photos. Leo says it is. You can upload unlimited high-resolution images or up to 15GB of uncompressed Raw images. And it's searchable in a variety of ways. But the caller says it's not uploading his images anymore and some of the facial recognition doesn't work well. Leo says to make sure the faces you gather together are named. Train it. But it sounds like Google may have changed the feature or took it out of a recent update. 

Can I recover damaged photo files?

File Types

Episode 1645

Patisse from Yucaipa, CA

Patisse hard drive died recently. She spent $800 doing data recovery on it. But now, she can't open some of the photo files, saying the format isn't supported. Leo says that one of the problems recovering data from a damaged drive is that the files can get corrupted and unreadable. Is there a program that can repair them? Leo says maybe. It just depends on what the damage is. Look for a free trial before you buy a photo repair and recovery software. If you don't have a trial version, then Leo suspects it's not going to be very effective.