Stacy's hard drive is filling up after scanning a ton of photos. Her computer only has two USB ports. Does she need a hub in order to connect a USB thumb drive with an external hard drive? Leo says no. She should be able to plug them both in, and then drag from one to the other. But remember, if she deletes those images off the thumb drive, she still only has one copy. She should have three. Use Google Photos to upload them. Flickr gives 1000 photos for free. Shutterfly is free. And if she is an Amazon Prime user, she gets free photo backup as well.
Tom has a Motorola Moto G with Google Photos sync. He deletes the photos from his phone, but it continues to download the images back. Leo says there's a setting in Google Photos to delete local copies of the photos you backup to Photos. You won't lose them if you enable it. In fact, it's streaming that image to your phone in Google Photos. So they aren't really there, they're just thumbnails.
Rich got an email from a viewer who lost all her precious pictures from the birth of her daughter because she didn't realize her iCloud account had reached its limits. So none of them were saved in the Cloud. When she swapped to a new phone, she lost all the images that were saved on her own phone. Is there a chance she can recover them? Rich says probably not. If you wiped the phone, there really isn't a way to get them back unless you have them backed up properly. And over-relying on iCloud could be a problem.
David takes a lot of pictures with his smartphone and he is having issues transferring his pictures to his computer. He plugs in the iPhone to his Windows PC and drags and drops. But it stops. Leo says that Windows is awful doing that. It's not fault tolerant and it can time out really easily. Microsoft has a command line option called ROBO COPY that'll handle it without error. But in the long run, that's a difficult way to do it. Leo recommends using Google Photos. And the photos are just as good.
Arnold has a frustrating time with Google photos because he can't download his photos to his phone, and when he deletes a photo in Google photos, it deletes it on his phone. Leo says turning off sync in Google Photos will prevent that. And unfortunately, he has to download each photo individually.
George is running out of room on his iPhone. How can he make space without deleting his photos and videos? Leo says the first thing to do is turn on iCloud to backup your photo storage. Also, use the replace photos with thumbnails option so that the originals aren't left on your phone. You may need to buy extra iCloud space though. So the other option is Google Photos. Download that app and backup your photos and videos to Google Photos. You get 15GB of uncompressed space, or unlimited high resolution space. All for free.
Manny wants to store his photos in the cloud, but he wants to have a better quality image stored locally. Leo says that iCloud always keeps the higher quality image in the cloud. In Google Photos, he can turn off "optimize photos" and it will keep the higher quality locally as well. But Leo says he really won't see the difference.
Rob is a professional photographer and he wants to use an iPad Pro to capture his images from his camera. Leo says that there are shortcomings here, because the camera connection kit by Apple doesn't really work well, and the iPad can't read RAW files. So he'll have to look at JPEG images. That's why Leo gave up on it. Canon has an iOS app that would enable him to wirelessly transmit photos to his iPad if his camera has wireless capability. It works quite well. The only other option would be to use his Mac and then copy the photos over from there.
David has about 20,000 photos in Apple Aperture. What's the best way for him to upload them to Google Photos? He tried the Google Photos uploader, but it won't work. Leo says that Google Photos may have trouble finding them. He should look for a folder called "Original Photos" and make a copy of it. Then he can point the uploader to that copy.
Is there an app that can identify duplicates in Google Photos? Leo says he doesn't know of one, but there are plenty of de-dupe apps that can do it before he uploads.