Deena wants to be able to record the audio when she's talking on her phone. Suggestions? Leo says that eCamm PhoneView is a great solution. But she should remember that she'll have to get permission to record in some states.
Reilly wants to know how to backup his text messages to his computer. For iPhone, PhoneView by eCamm is the way to go. For Android phones, SMS Backup and Restore by Carbonite gets 4 1/2 stars, which is pretty impressive. It will back up his messages to Google Drive or DropBox, and it's free.
What's the difference between SMS and MMS? Leo says that SMS is text, MMS is media/images.