Irene downloaded Adobe Reader 11, but when she downloads a PDF, she gets a bunch of editing features and no document. Leo says that sounds like she has the distiller, and not the reader. It works fine on Windows 8, but not on her other machine. Leo says it's maddening and she really shouldn't limp along dealing with it. Leo says that some PDFs may be locked, and she won't be able to open them unless she has a password.
Kathy is trying to use a PDF form, but it's locked. How can she write to it and fill in the forms? Leo says there are products that can do it, but she can't do it with Adobe Reader. She'll need a program that can open and edit the PDF. Leo recommends FoxIt. It's free and she can use it to edit protected PDFs. She can then save it out with no problem.
Dan wants to know what alternatives there are to Adobe Reader. Leo says there's tons of free alternatives and he's happy to recommend them because Adobe Reader has such poor security. Here are a few Dan could try:
Mark hates Adobe Reader and has removed it in favor of using FoxIt. Leo says rightfully so! But he's concerned about security in FoxIt. Leo says that FoxIt has different issues. But with everything coming off the internet, it's a heck of a challenge to protect against it. Bad guys have moved on from trying to hack the operating system and are now going after third party software like Adobe reader or FoxIt. But since FoxIt has a smaller "footprint" on the internet, it's less risky.
Dan's job requires him to search through manuals online, and he wants to know what device is best for that. Leo says Dan could get a laptop, but a tablet is great because he doesn't really need a keyboard or a lot of processor power.