Do not open email attachments, as they are one of the most common causes of innocent computer users getting infected with malicious malware. Email attachments are "the kiss of death." Ask the sender to place the attachment in Dropbox, etc. or other safer alternatives. Furthermore, Mac and Windows 10 users can open PDF files by themselves, so no need to download and install additional software like Adobe Reader. There are too many vulnerabilities these days regarding email attachments and outdated Adobe software.
Margaret is using Salesforce and working with PDF documents. She needs to figure out a way to transfer those documents into an editor like Word. How does she get them back into Word easily and quickly without having to reformat? Leo says that Salesforce wants users to import them as CSV files, but that strips the document of all formatting. Margaret isn't alone, this seems to be a common complaint with Salesforce. As for how ... it's such a simple thing, but there doesn't seem to be a way to do it.
Chuck needs an option to be able to grab an image of his text messages and produce a PDF of it. Leo says that's easy on a Mac because he has access to Apple Messages, but he doesn't have the ability to include Android text messages. Leo says that a Google Voice number may be the ideal option using Hangouts.
Tim needs to print PDFs and add a common black space to custom print text in. Leo says that it's easy to do unless he wants it to automatically increment. If he's doing it manually, it's simple. Any PDF editor can do it. Leo likes PDF Forge. A good PDF tool will also have a rubber stamp signature that can be added. BlueBeam is used by the construction/design industry.
Ed created a PDF document, but it's been updated and he can't access it because the software is costly now. Leo says the best way to protect his documents is by using "Print to PDF." Adobe Reader is free. Microsoft has a PDF printer that's also free.
Bunny's daughter is an engineer who got a new laptop for work. She's having issues reading and creating PDFs for her job. She gets options for various paper sizes except the standard size used by architects. How can she create those? Leo says that may be a custom size that she'll need to purchase in order to use it. Leo advises trying other PDF software like Bluebeam and PrimoPDF. There's quite a few.
Eric wants to be able to lock a PDF file so that nobody can modify it. Leo says that every PDF creator, including Adobe Acrobat, can protect it so it can't be modified. He can also also set the PDF so that the document cannot be forwarded to anyone else. If he trusts the person that he's sending it to, he can encrypt the PDF so it requires a password to open it. But understand that if they can open it, they can make an image of it and share it outside of that. So he'll need to trust the person he sends it to.
Kerry has a bunch of notes and documents filed and he wants to be able to scan them. What's the best option to create an online library so he can share what he has? Leo says he should get a good scanner that can do Optical Character Recognition (OCR). He can then put them up on a website, or through dropbox and share them.
Charlie can't print an attachment, but he can print other things. The attachment is zipped and when he unzips it, it's a PDF file. Leo says that in order to print PDF files, he'll need a PDF reader. Windows didn't come with a PDF reader until Windows 8, so most people wound up getting Adobe Reader. Leo says to open it in Google Drive, and he'll be able to print from there.
Terry uses an Epson scanner/printer but he can't export it to PDF. An error occurs. Leo says that a PDF creation program could be an easy workaround that can talk to the printer. But it sounds like a corrupted driver. Terry should go to Epson.com to download and install all the latest drivers.