Microsoft has closed all 86 of their stores due to the ongoing pandemic, but what about your one-on-one support that you paid for? So frustrating, isn't it?! Their Assure Plan may include alternatives to in-person meetings, like online chats, but certain customers expected/needed inspections from an actual store expert. Try calling and pressuring Microsoft to refund your payment. They should make good on the situation.
Sometimes you may notice your Windows personal computer freezing or in stubborn hibernation. Windows has a hidden keyboard shortcut that can help restart video drivers in case of such an occurrence. You might need four fingers though!
Lenaea is looking for a new PC to use with two 60Hz televisions. Leo doesn't recommend using a television as a computer monitor, as TVs aren't generally designed to be used with computers. It can be hard sometimes to read font or text on televisions if you're reading a news article or post. But with technology becoming more advanced within televisions, you can do it if you choose.
Twistedmister in the chat found an article about Chrome Subsampling that would help with the television.
If you are using Windows 10, you will need to upgrade to the new version 1909 soon. Version 1803, which came out Spring 2018, is already going out of support! It will reach its end of service on November 12, 2019. The reasoning is likely because Microsoft really believes in users keeping their Windows systems updated, secure, and safe. Even though you may not be able to discern the differences in 1909 (or use the new features), the security patches are the most important aspect of this situation.
Microsoft will cease support for Windows 7 on January 14, 2020, so PC users should really upgrade to Windows 10 soon. The most important point will be the loss of security patches for the operating system, which will make it increasingly risky to take online. Eventually, browsers and other constantly-updating software will stop working comfortably with Windows 7 and might be frustrating to use. The same issues plagued users of Windows XP after its time was up. Although Windows 10 looks a bit different, you can configure the interface to more closely resemble what you liked about Windows 7.
Chip is looking to build a new computer and is looking for current guides to building medium/high-end PCs. Leo recommends PCper.com and their hardware leaderboard. The leaderboard will help recommend all the right components and is a great place to start one's research. AnandTech and certain subreddits can also help with additional note-taking.
Sarah accidentally spilled wine in her computer, so she's ordered a new one. She's borrowing a computer from a friend in the interim. She has a variety of email accounts though, and she wants to access those, but she doesn't want to leave her account information saved on that computer. Sarah should create her own account on that PC. Then, before she gives back the computer, she can just delete that account. Sarah can just go into Users section of Control Panel and make a new account with administrative privileges. Then log out of her friend's account, and log into that account.
Steve is a HAM Radio operator who wants to use a Windows tablet to decode radio signals. He uses WSJT-X software. Leo says that Intel created a 2-in-1 laptop/tablet hybrid for lower power usage. There's also something called an Intel Compute stick that can turn a TV into a computer. There's also the Kangaroo PC by InFocus. It costs $99, is battery powered, and runs Windows 10. It would be a great choice for this.
Derek just got out of the military, is going to flight school, and wants to know if he should buy a Mac or Windows PC. Leo says it largely depends on what he'll be using it for. If it's gaming or simulators, then Leo says Windows is best. Here are some good Windows PCs to consider:
Ian is 11 and wants to know if he should buy a MacBook or build his own gaming computer. Leo says that building a computer is a fun project, and a great learning experience. But if something goes wrong, he'll have to be his own support. If he buys a computer, then he'll have a company to support him. Leo also says that running Steam means that many games are ported to the Mac, but most gamers are on PC, and that means Windows. But if he's planning on doing other things like getting into video editing, then Leo would recommend the Mac.