If you've been infected with malware, wipe your drive and start over. Reinstall Windows. If it's a rogue employee of a company you were calling, contact the company and let them know. Any general-purpose operating system is vulnerable to these kinds of malware attacks. If you positively need to use Windows at home, you sort of should become a guru of PC security to protect yourself. Windows shouldn't be your default OS pick anymore.
When you are buying/building a new desktop PC with any kind of stamina, make sure it has an SSD instead of an HDD. Solid-State Drives are a massive improvement in speed and durability from regular hard drives, Best of all, prices of SSDs have fallen drastically, so getting a 1TB drive is plenty and still affordable. Also, don't get a "hybrid" configuration of SDD and traditional, it's more worth it to go all-in on solid-state.
If you are a Windows user, do not buy a personal computer/laptop with so little storage that it can't easily download the latest Microsoft updates because it can't fit them. Even if they're super cheap and tempting. It makes very little sense when Microsoft is pushing out such massive updates while PCs exist with such small hard drives. Windows 10, version 2004 has system requirements of 32GB or larger!
Microsoft has closed all 86 of their stores due to the ongoing pandemic, but what about your one-on-one support that you paid for? So frustrating, isn't it?! Their Assure Plan may include alternatives to in-person meetings, like online chats, but certain customers expected/needed inspections from an actual store expert. Try calling and pressuring Microsoft to refund your payment. They should make good on the situation.
Sometimes you may notice your Windows personal computer freezing or in stubborn hibernation. Windows has a hidden keyboard shortcut that can help restart video drivers in case of such an occurrence. You might need four fingers though!
Lenaea is looking for a new PC to use with two 60Hz televisions. Leo doesn't recommend using a television as a computer monitor, as TVs aren't generally designed to be used with computers. It can be hard sometimes to read font or text on televisions if you're reading a news article or post. But with technology becoming more advanced within televisions, you can do it if you choose.
Twistedmister in the chat found an article about Chrome Subsampling that would help with the television.
If you are using Windows 10, you will need to upgrade to the new version 1909 soon. Version 1803, which came out Spring 2018, is already going out of support! It will reach its end of service on November 12, 2019. The reasoning is likely because Microsoft really believes in users keeping their Windows systems updated, secure, and safe. Even though you may not be able to discern the differences in 1909 (or use the new features), the security patches are the most important aspect of this situation.
Microsoft will cease support for Windows 7 on January 14, 2020, so PC users should really upgrade to Windows 10 soon. The most important point will be the loss of security patches for the operating system, which will make it increasingly risky to take online. Eventually, browsers and other constantly-updating software will stop working comfortably with Windows 7 and might be frustrating to use. The same issues plagued users of Windows XP after its time was up. Although Windows 10 looks a bit different, you can configure the interface to more closely resemble what you liked about Windows 7.
Chip is looking to build a new computer and is looking for current guides to building medium/high-end PCs. Leo recommends PCper.com and their hardware leaderboard. The leaderboard will help recommend all the right components and is a great place to start one's research. AnandTech and certain subreddits can also help with additional note-taking.
Sarah accidentally spilled wine in her computer, so she's ordered a new one. She's borrowing a computer from a friend in the interim. She has a variety of email accounts though, and she wants to access those, but she doesn't want to leave her account information saved on that computer. Sarah should create her own account on that PC. Then, before she gives back the computer, she can just delete that account. Sarah can just go into Users section of Control Panel and make a new account with administrative privileges. Then log out of her friend's account, and log into that account.