passwords

How Can I Bypass a Firmware Password?

PCUnlocker

Episode 1663

Tom from Carson, CA

Tom has a Dell Laptop that has an administrator password he doesn't know. How can he get into Windows? Or should he just wipe the drive and start over. Leo says wiping the drive is definitely the easiest way to do it if he doesn't need the data from it. Use the Microsoft Media Creation Tool and install it via USB. But he can't get past the firmware password. Leo says that won't get fixed with a hard drive reset. If he can't call the company for the password, then he'll have to do some serious googling to try and break it. PCUnlocker is a program that can do it. But it's not free. 

Why doesn't my printer accept my WiFi password?

Epson Printer

Episode 1655

Dan from Chicago, IL

Dan's Epson printer won't take his wifi password anymore and he can't update the firmware. Leo says Dan may have changed the WiFi password and forgot to input that new password into the printer. That's easy to forget to do. Leo recommends resetting your printer and then re-enter the WiFi password on your network setup. You'll also be able to download and install the firmware update.  If that doesn't work, you may need to reset your WiFi password and start over. 

Hacker Uses Ring Camera to Pretend he's Santa, Talking to a Child

Ring

Episode 1652

This is creepy. A hacker managed to hack into a ring camera placed in the bedroom of an 8-year-old girl, and then pretended he was Santa Claus talking to her. RING said it wasn't a breach in Ring's security, but was due to the parent not using a unique user name and password. She used the same one as for other things, making it really easy to breach. Leo says that hackers can read a unique signature for internet enabled cameras and then can use that login to brute force it open. Leo says to stop reusing the same password. That's a recipe for calamity.

Why is Online Security So Bad?

Security

Episode 1648

Jeff from Marshall, IL

Jeff is concerned with the current state of online security. So many companies are taking security for granted. They send software passwords in an email and other foolish acts online. Leo says that the CTO should know better. But Leo also admits that security is hard, and there's no such thing as perfect, bulletproof software when it comes to security. Inevitably, the software will get flaws, as they get updated. But a lot of the software has dumb mistakes that slip through due to arbitrary deadlines.

Why Can't I Log In to Windows?

Windows

Episode 1622

Don from Dana Point, CA

Don tried to sign in to Windows on his Lenovo Desktop and he can't access it. Leo says that he worries that Don isn't using the same Microsoft account to log in. Can he go to Best Buy to fix it? Leo says that Best Buy is fine, but Leo recommends finding a "shade tree mechanic" computer store locally, that will be happy to do the work in front of you. The best thing may just be to wipe your drive and start over with a fresh install of Windows. 

How Can I Crack an Old Floppy Password?

floppies

Episode 1614

Mike from Riverside, CA

Mike resurrected an old computer to look through some old floppies, but they're password protected and he can't remember the password. Leo says that if Mike can figure out how he password protected it, that could give him a clue. But floppy disks weren't normally password protected. So it's an odd thing for a password pop up to happen. It may be possible to examine the disk using a Linux computer. That could lead to being able to read it. But not for very much longer, as Linux will not support floppies moving forward.