John is finding that when he goes to a website, he gets an additional window open with an advertisement. Leo says that's called a browser hijack and it's usually caused by an extension he doesn't recognize. John should look in his browser settings and extensions, and then see if there's anything in there he doesn't recognize. Chances are, there is.
Ron does some things online where his wife and he have separate passwords, and some where they share passwords. Is there a password manager for that? Leo says that it's called shared passwords and almost every password manager supports that. Basically, you send an invite and share it over as long as they are using the same password manager. LastPass has a Family Password manager. One Password is also a good one.
David uses a bunch of different browsers and everyone wants to save his passwords. It seems easier, but he says that it fills in the wrong password often. Leo says that's probably because David has multiple password managers and they are fighting. It's like antivirus software. It's best to have just one. Relying on the browser saving passwords isn't safe because that's not their main business and many have security flaws. David should use one password manager like LastPass, and it will input the right password.
Rich is having trouble entering his password on his cellphone screen due to his Parkinson's disease. Leo says that there are plenty of accessibility options including the swiping keyboard. It would let him draw a line from key to key. It may be easier to do that than tapping the keyboard. Leo recommends using the Google Keyboard, GBoard.
Jason wants to know if using a password manager on a mobile phone is a good idea. Leo says absolutely. It will keep track of all his passwords so all he needs to do is remember one. Leo likes Last Pass, but many iPhone users prefer 1Password. Both are equally good. There's also DashLane. Any of those three will do the job. He should just make sure he creates a difficult password to crack, but one that he can remember.
Brian has tried several password vaults and he finds them all inconvenient. His frustration is that using his mobile device doesn't always work so well. He ended up on LastPass. Is that a good choice? Leo says yes. It's the one he uses. 1Password is another one, and it has the advantage of being able to save the vault somewhere else.
Yogi uses a text file to store all his passwords. It's encrypted, and his passwords are randomly generated. He then cuts and pastes the password to enter it. Is that safe? Leo says yes. If his computer has a key logger, it can't read a cut and paste like it can his typing. An easier way, though, would be a password manager like LastPass or 1Password. Steve Gibson also has a password generator at grc.com/passwords
This week, Leo's preferred password manager LastPass got hacked. Leo still recommends them though, because they can generate extremely long custom passwords, so all you have to remember is the one LastPass password. But that's where the achilles heal was.
Aiden made the switch to a Mac and his Time Capsule takes forever to backup. It works just fine in Windows, though. Leo says there are a number of different protocols, and Windows uses that SMB, which is the default language. Apple uses its own protocol called AFP, which is based on the older AppleTalk. Leo advises going into the settings and turning all the protocols on. That will allow it to use the fastest available.
With the breaking news that several celebrities who had their cloud accounts hacked and nude photos published on the internet, Leo says that this underscores the need for second factor authentication. Companies use secret questions so that you can answer them and get your password or reset it. But Leo says that people make the mistake of answering these questions truthfully. And for a celebrities, that's very easy to discover. Leo uses pneumonics and puts in bogus answers that only he knows and nobody can guess.