Dan wants to know what password vault or manager to use for his 90-year-old father. Leo says passwords are annoying, to be sure. Everyone wants a password now, and it can be very problematic to remember a unique and random password to stay secure. So people use the same password over and over. It may not be an issue for logging into Facebook, but for your bank, it's a bad thing.
Char has been a Hulu subscriber for nine years. But he recently logged in to watch a movie and Hulu says he isn't a member. That's odd because he recently tried to reset his password and they set him a reset link. He reset it, but the password doesn't work anymore. But they still charge him. Leo says it could be an issue with Char's password manager in Chrome. Try entering it manually. But when Char tried that, it still didn't work. Leo doesn't think it's Char's password manager or the Chrome browser. It's a glitch with Hulu.
Jon wants to know how to use LastPass. He's having a lot of trouble as a blind man to use it. Leo says that while every company may not have a legal obligation, they certainly have an ethical obligation to make their software accessible. LastPass may have a full-time accessibility person, and if he contacts LastPass, they could help him figure it out.
Craig is looking for a password manager and wants to sign up with LastPass (A sponsor of the TWiT Network and Studio). But is there anything special he has to do? Leo says that a password manager will not only store all your passwords, but it will also generate them for you. All you need to remember is the master password. Other options are One Password, Dash Lane and Bit Warden. Once you get LastPass all setup, you want to turn on 2 Factor Authentication so that if someone tries to break into or have your password, there is a second way to authenticate that will protect you.
Mike needs a good password manager that can also serve as a VPN. Is there any? Leo says he doesn't think that there is one, but that is a great idea. Leo recommends LastPass or 1Password for a good password vault. As for VPNs, there are a lot of options out there, but beware of free VPNs, because to make money, they sell their traffic. So it really isn't all that secure. Leo recommends ExpressVPN. There's also the Tiny Hardware Firewall.
John is finding that when he goes to a website, he gets an additional window open with an advertisement. Leo says that's called a browser hijack and it's usually caused by an extension he doesn't recognize. John should look in his browser settings and extensions, and then see if there's anything in there he doesn't recognize. Chances are, there is.
Ron does some things online where his wife and he have separate passwords, and some where they share passwords. Is there a password manager for that? Leo says that it's called shared passwords and almost every password manager supports that. Basically, you send an invite and share it over as long as they are using the same password manager. LastPass has a Family Password manager. One Password is also a good one.
David uses a bunch of different browsers and everyone wants to save his passwords. It seems easier, but he says that it fills in the wrong password often. Leo says that's probably because David has multiple password managers and they are fighting. It's like antivirus software. It's best to have just one. Relying on the browser saving passwords isn't safe because that's not their main business and many have security flaws. David should use one password manager like LastPass, and it will input the right password.
Rich is having trouble entering his password on his cellphone screen due to his Parkinson's disease. Leo says that there are plenty of accessibility options including the swiping keyboard. It would let him draw a line from key to key. It may be easier to do that than tapping the keyboard. Leo recommends using the Google Keyboard, GBoard.