Outlook

How Can I Set Up My Comcast Email in Outlook?

Outlook

Episode 1805

Richard from Grand Rapids, MI

Richard recently checked his Outlook/Comcast email and it's now requiring a new user name and password. He hasn't input it in a long time and can't remember it. Leo says that it should be the same password as logging into Richard's Comcast account to get his webmail. Outlook can lose its settings from time to time, especially after being updated. So it may be that Richard just has to re-input the Comcast user name and password. But he may also need to input the mail settings.

How Can I Back Up My AOL Email?

AOL

Episode 1796

Kirk from Phoenix, AZ

Kirk is an AOL user with Microsoft Outlook, and he wants to know how he can back up his email. His email PST file is 13.9GB! AOL recently eliminated all of his 2020 emails and he wants to make sure he has a copy, just in case. Kirk is also concerned that his email doesn't appear on his iPad.  Leo says it's a good time to get out of AOL and try another service. Leo recommends Gmail. 

How Can I Get Email on My iPhone?

Outlook

Episode 1794

Vivian from Riverside, CA

Vivan can't seem to figure out how to get her Outlook email on her iPhone. Leo says first go to outlook.com and log in to see if she can get mail there. Once that's verified, then she should be able to go into the iPhone's mail settings and input all the login information into the mail app settings.

Settings->Mail->Accounts->Add Account. Then select the Outlook.com option and input all your login information. Then she will be able to log into the mail app and get the mail.

How can I sync my Outlook contacts from my old HTC phone?

HTC U11

Episode 1698

Joe from Looking Glass, OR

Joe bought an HTC U11 a few years ago, which could sync with Outlook. But they stopped supporting it and Android killed the sync feature. So how can he sync the phone's outlook contacts before he upgrades to a new phone? Leo says there's a good free third party tool that will sync with the Windows Contacts manager called Syncios Mobile Manager for Android. It'll sync with Windows 10 People app, which can then sync with your Outlook. ​

Why am I getting odd autocomplete suggestions in Outlook?

Microsoft Outlook

Episode 1696

Mike from Banning, CA

Mike is getting some strange autocomplete suggestions when he addresses an email in Outlook. Leo says that Mike can change or turn off autocomplete in the Outlook settings. It should just autocomplete from the contact list, but if it's not doing that, then you can disable all autocomplete suggestions and do it the hard way. Look for an option to autocomplete from contacts and leave that enabled. But turn off everything else. It should be your mail settings.  Leo also recommends moving over to Gmail. The autocomplete is much better and focuses on contacts.

Where are the Attachments on my Emails?

Outlook

Episode 1572

Perry from Glendale, California

Perry uses Outlook and he doesn't get attachments. Plus Outlook keeps freezing. Leo says that he can go into the settings and enable "include attachments", but it's turned off by default for security reasons. As for the freezing, Outlook saves data in a PST file and sometimes it gets corrupted. When it does, it can cause Outlook to freeze. Run SCAN PST to fix it. But Leo says that Outlook is a bag of hurt and another email program would be much easier to deal with.

How can I merge multiple contacts databases?

Contacts on Mac

Episode 1523

Dale from Santa Monica, CA

Dale has an Apple and Outlook contact list. He'd like to merge them. How can he? Rich says that the iPhone doesn't do a good job where the contacts are located. But the Mac contact app does. So Rich says to sync all the contacts to his Mac. Add them in his contacts app, and then sync it. Then, Rich recommends using Google contacts as his main contact manager. He can add his Google account in there by clicking the plus sign.

Why can't I read my Gmail in Outlook?

Episode 1519

Lloyd from Billings, MT

After having his computer replaced, Lloyd opened his Outlook, and now his email disappears or deletes when he tries to read them. What is going on? Leo suspects that the technician did a lousy job moving over his data and apps. Leo recommends to log into Gmail online and verify that your email is actually there. It's probably still there. Then, what Leo would do is reconfigure Outlook under account settings. Delete Gmail and then reconfigure it. You can google how to setup Outlook with Gmail. It's easy to redo it. There's also a repair Outlook option under Programs and Features.