OS X Yosemite

What happened to my image organization in Apple Photos?

Apple Photos

Episode 1228

Ron from Fallbrook, CA

Ron is having problems with the Yosemite upgrade, which has messed up his image organization. Leo says that happened when Apple moved from iPhotos to Apple Photos. It's a mess. He's also having issues with iOS 9 on his iPhone. Leo says that unfortunately, it's Apple's way or the highway, and users who just go with the flow usually have less of a problem with it.

Why doesn't my printer print in color anymore?

HP Officejet 6700

Episode 1224

Jim from North Hollywood, CA

Jim has an HP OfficeJet 6700 printer and he's having trouble printing in color now that he's upgraded to Yosemite. Leo says that HP probably has an updated driver for it. He should click on the drivers button at HP.com and it'll give him the drivers for his OS X version. He should just be sure he gets the driver that's compatible with OS X Yosemite. It's up to the manufacturers, especially with older hardware, to update the drivers and sometimes a software update will simply break connectivity.

What happened to iPhoto?

Episode 1183

Fakhar from Islamabad, Pakistan

Fakhar is having issues with iPhoto. Leo says that Apple has replaced iPhoto with Photos in OS X Yosemite. Fakhar says that happened to him and he lost a lot of features and slide shows. Leo says that many of the features that iPhoto had are missing, while some are still there but aren't as apparent. Apple has written it from the ground up and will likely re-add those missing features as time goes on. Face recognition is still there, but it's harder to locate within albums. Leo advises patience. Unfortunately, that's the world of Apple. It's their way or the highway.

Should I fix my old MacBook or upgrade to a new MacBook Air?

MacBook Air

Episode 1180

Mike from Raleigh, NC

Mike called to ask Leo if he should put any money into his five year old MacBook or just upgrade. Leo says that it's high time to upgrade to a new Mac since he's going to want to move forward with Yosemite. If he can afford a new one, that's the best option. The connectors of a laptop can start going out after that time.

Mac OS X 10.10.3 Released, Users Should Update to Fix Huge Flaw

Episode 1178

Mac OS 10.10.3 Yosemite has been released, which includes the new Mac Photos app and fixes a major flaw in the operating system. The flaw would allow a hacker to take control of the computer via remote access. Apple says that the upgrade is free, but if you cannot update due to having hardware that doesn't support Yosemite, then Apple says they have no plans whatsoever to patch this vulnerability. And what's their reason? It's too much work. Leo says that's a hard thing to swallow.

How can I get menu settings in OS X Yosemite to save?

Episode 1161

Elizabeth from Irvine, CA

Elizabeth's Mac at work runs OS X Yosemite and with the latest update, she's having issues with how to look at the columns. They're too wide! Leo says that she can adjust and shrink the column sizes, add other columns, and remove others. It's completely customizable. But Elizabeth says that when she closes out the window and goes back in, it reverts back. How can she permanently save the settings? Leo says that sometimes when a company updates an OS, some features fall by the wayside and it sounds like this may be one of them.

Why can't I open my files in OS X Yosemite?

OS X Yosemite

Episode 1147

Marilyn from Dana Point, CA

Marilyn has a 4 year old Mac laptop running Yosemite and she's having trouble with her account. She can't open anything. Leo says that's because she needs to update all of her apps now. She says she tried that, but she can't get them to update. Leo says she needs to be an Admin to update software.

The chatroom says that there may be two copies of the software on the hard drive since the app store doesn't update the old version, it just installs a new version. If so, she may not be opening the right version. So Marilyn should remove the old version of the software.