OS X Mavericks

Why doesn't my iMac wake from sleep?

Episode 1030

Howard from Chatsworth, CA

Howard's iMac goes to sleep overnight and he can't wake it up unless he resets the computer. Leo says that he should try to reset the PRAM. If that doesn't work, another thing that Howard can do is update to Mavericks. He might want to wait on that because it has trouble with a few things like Apple Mail. He should also check the Energy Saver preferences. Leo says it's a pretty common problem.

Should I upgrade to OS X Mavericks?

Episode 1028

Bob from Bradenton, FL

Bob has a new Mac running Mountain Lion, and wants to know whether or not he should upgrade to Mavericks. Leo says he moved every Mac he has over to Mavericks and he likes it. He downloaded it once and then moved it to a USB key to install to other computers. The only issue he sees is that older devices like old printers may not work. If he has dedicated business software, he'll want to be sure it's supported.

What happened to my old apps in Mavericks?

Episode 1027

Reilly from Balston Spa, NY

Reilly upgraded to OS X Mavericks and was surprised at how different looking the apps are. He'd like to get some of the older apps back. Leo says that when upgrading, OS X puts the older apps in a hidden folder, so he can find them if he hunts around. Reilly says there's new effects in Photobooth as well, which are very cool. Leo says that those are really cool, especially the hologram one.

Why did my MacBook Air's sound stop working after installing Windows Vista on it?

MacBook Air

Episode 1027

Karen from Charlottesville, VA

Karen is having trouble with her MacBook Air running OS X Mavericks. She didn't like it and decided to install Windows on it with Boot Camp. Now her sound doesn't work. Leo says this be happening because she got rid of OS X to put Windows on it, and Boot Camp drivers aren't supported on Vista. She'll have to install Windows 7, and that would require re-installing OS X again.

Has OS X Mavericks changed gestures on trackpads?

Episode 1026

EyeDocMark from Syracuse, NY

Mark is a bit frustrated with OS X Mavericks because he can't use zoom control with his track pad anymore. Leo says that Mavericks has a few odd changes and that the two finger scroll up may have been part of those changes. He may be able to look in system preferences to see if it can be re-enabled.

Mark also has issues with Gmail in OS X. Leo says that it may just be a client issue. Leo uses GMail with with his own domain name and then forwards that domain email address to Gmail. He also uses FastMail as his IMAP server.