Dawn also has a bunch of Office programs and she can't install them. Leo says they're likely OEM versions that can't be installed on another computer. The new Office 2013 is a good option for $100 a year for up to 5PCs. There's also Google Docs, or ZoHo Office. There's a free open source Office suite called Libre Office. The chatroom says that voice dictation is part of Windows 8 natively, and it supports Libre.