Obama Phones

Why can't I use my Obama Phone with Verizon?

Motorola Moto G7

Episode 1597

John from Santa Barbara, CA

John got an "Obama Phone" with AirVoice Wireless. When he got a new Motorola Moto Phone that was unlocked, it says it uses GSM or LTE. And AirVoice Wireless only uses Verizon. Can he use the phone? Leo says that Verizon is CDMA, so a GSM phone won't work. But AirVoice also says they're an AT&T carrier. From the chatroom - input the APN settings listed here and it needs to be a phone that works with AT&T. https://apn.gishan.net/en/apn/airvoice/motorola-moto-g-4g-2nd-gen

Is my Gmail Account Being Hacked?

Gmail

Episode 1592

Jade from Santa Monica, CA

Jade keeps getting a security alert from Gmail that someone is trying to open her Gmail account. Leo says that Google will send warnings like that when someone is trying to break in and use her email account. but they usually include a location. If there's a button, DO NOT CLICK ON IT. It could be a phishing scam. Leo also recommends turning on two-factor authentication. That way, even if a bad guy has your password, they still need your phone to complete the login. She also needs to know what gov't phone company she should get her low-income smartphone from. Leo recommends ASSURANCE.

How Can I Make Space on my 4GB Mobile Phone?

Alcatel A621

Episode 1580

Robert from San Antonio, TX

Robert bought the Alcatel A621 Pixi Glory phone. What he hates is, he keeps getting upgrades to his phone and he's starting to run out of space. Leo says that upgrades are supposed to upgrade in place, overwriting the operating systems, not maintaining multiple ones. Leo says that there isn't a huge amount of storage because it's a cheaper Android device. Eventually, he won't be able to do anything because he will run out of space.