John has been upgrading his parents' network with a new router, some smart devices like NEST Cams, etc. He's running into some issues, though. He suspects it's the modem/router combo. Leo says it likely is. You'll need to find the IP address and log into it. Likely Admin/Blank for a user name and password. Then turn off the wifi and DHCP. The DHCP is also doing double NAT, so turn that off. It's called putting the router side into "bridge" mode. Let the modem send the bandwidth to the Google home router and it will handle it all. That should fix it all.
Jack got an antivirus notification that an Apple TV that was trying to access his network. He said no, but it keeps requesting it. Leo says that if Jack has an Apple TV, it's probably trying to connect. It uses a utility called BONJOUR to connect. It's perfectly safe to talk to your mac. And since Jack has a router, his router is a perfect firewall to prevent outside connections. That's how he'll know it's the Apple TV that's trying to connect. So let it. And get rid of the AVS.
Tony wants to know if guest network accounts safe? Leo says yes, they are. But it greatly depends on how they are implemented. It needs to be sandboxed from the rest of the network so it can't get access to your computer data.
Tony has a Synology NAS, but the public folder disappeared from his Windows PC. And Windows won't let him browse to it. Leo says SMB has to be enabled for the folder to be discovered. It's the networking protocol that Windows uses. It will also give you a password challenge. But once you input the password, Windows should remember it.
Chris has everyone set up with WiFi through UVerse DSL, but he wants to move away from it because it keeps going down. Leo says that UVerse DSL really isn't' all that great. It's not like UVerse Fiber. He would like a hardwired system to his Eero. Leo says Eero has beacons to cover the space. Two would be enough (one base, one beacon). The benefit is that Mesh routers have a second back channel to talk between the MESH devices. That makes WIFI much faster.
Sam looked in the settings of his Netgear Orbi router and made a few changes. Now, many things he uses on his network don't work any longer. Leo suggests powering down the router, count to 30, and then power it back up. If that doesn't work, you can completely reset the router. There's a reset hole that you poke a paperclip into and hold it until the lights blink yellow. You'll need to reset it up and give it a new password, but it will be back to the factory settings. Also turn off WAN administration, and universal Plug n Play (UPnP). You'll be back up and running.
Tom's router has four ethernet ports. Should he use them to install multiple hubs with switches or multiple switches? Leo says that switches aren't very smart on the whole, and switches are really just another name for hubs. What he needs is a smart switch to really isolate the traffic and maximize speed. Leo has a 24-port switch connected to his Orbi router and he uses that to connect all his devices that need a wired connection. That includes his streaming box and TV.
Brett is worried he's been hacked. He used UNRAID to create his own Network Attached Storage. But he recently got a message that he had 114 login attempts on his network. Leo says that it is very common. Any server that is online and attached to the internet will be attacked. Mostly by a bot that is programmed to look for servers online. Make sure you have security features that only allow logins from approved regions, IP addresses, or from your work. There should also be a feature that will lock out an IP address that keeps trying to log in.
Bird has 15 Macs at work that he has to set up. He wants to know if he can do a net install to create a setup when connecting the Mac to the network? Leo says that Apple has a Net Install option through the System Image Utility. It's a simple google search. There's also a company called JAMPH that can do it for you. They are the leaders in network Mac management.
Richard is trying to use PLEX and he can't understand how to make it work. Leo says he can watch his own movies using a PLEX Server. That will serve up any media he has on the network.