Routers operate with invisible waves of goodness that enable internet access wirelessly. However, they have a hard time passing through pesky human bodies. Ideally, you want to put your WiFi router high up above the floor so that the waves go over the heads of people. And in a room hopefully not too far from where you use your laptops/tablets/phones.
Jack's mom is moving into an assisted living facility, and he wants her to have her own WiFi. What router should he get her? Leo says it's a good idea to give her own WiFi access point. It'll protect her. NetGear makes great WiFi Routers. How about a basic wireless access point? Leo says that the router will be better for security, but a WAC is fine.
Should he get a Samsung Galaxy Note 10? Leo says that since Jack has a note 8, he can trade it in and get a great deal on a Note 10. Go for it.
Greg has to extend his Wi-Fi in order to stream to the TVs around the house. What kind of extender should he get? Leo says the farther he is away, the less signal and speed he'll get. So he'll need to boost the signal. If he's using a modern Wi-Fi router that uses 802.11AC, then it'll be easier. But if he has to use a router provided by the cable company, he should try and see if he can put the router/modem in bridge mode and use his own router. Then he should turn off the modem's Wi-Fi radio as well.
Joe is looking to get a new router and is looking at the Netgear NightHawk. He wants to have QoS so he can control which device gets priority traffic. Rich says that the Nighthawk gets great reviews, over 20,000 on Amazon. So it's likely an ideal solution for him.
Heidi is worried about the Russian VPN Filter hack. She bought a Netgear router to replace it. Is she safe? Leo says that some Netgear models aren't protected, but if she installs the latest firmware, she should be OK, and NetGear does update routers automatically.
Ryan bought a new router for the neighborhood pool, but it can't really handle a lot of traffic. What high density router should he buy that can shoulder the load? Leo says that mesh routers are probably Ryan's best bet for the home and neighborhood use. And if he needs better signal, he can just plug in more satellites.
Don bought his own cable modem. What does he need to do to install it? Leo says that he shouldn't have to do anything other than connect it up and then contact his cable provider and give them his MAC address. They'll ping it to activate. He'll want to be sure his modem is supported, though. NetGear should be.
Dave gets slowed down online when his son gets on the computer. He can't do anything. Does he need a new router? Leo says that's likely the case since Dave's router is about 8 years old. Leo says that sometimes the DSL modem needs to be replaced as well. So he should contact his ISP and ask them for a newer one. But definitely buy a new router, since they do wear out after a few years. Leo would recommend an 802.11AC version. It's better at managing bandwidth. Leo also likes mesh routers. They're a little more expensive, but they will give him great wireless coverage.
Howard just got an iPhone X and he had to restore his iPhone 4 data to it. Leo says the fastest way to do that is to plug it into iTunes, back it up, and then restore to his new phone. It should take about 5 to 10 minutes. But his problem is that his network is wired and he can't get updates because it's Wi-Fi only. Is that true? Leo says not really. He can connect to iTunes, download the updates, and install them.
Kimberly got a modem and router from her internet service provider, but the Wi-Fi isn't reaching to her bedroom which is 100 feet away. Leo says that's quite a distance and it sounds like Kim is at the edge of her Wi-Fi range. She could get an extender, but Leo advises using one that is the same manufacturer as her Wi-Fi router. Another option is to use the cable box router as just a modem and then get her own router and repeater. Leo suggests Netgear.