Netflix is testing a private viewing mode, which will prevent recommendations based on any content you view when in privacy mode. Anything you watch will not be logged into your history either. Leo says that's a good option for those who watch something out of curiosity or "guilty pleasure," and doesn't want it to affect recommendations.
After Netflix began publicly blaming Verizon for its video streaming quality issues, Verizon is now refuting this on its site, and is blaming Netflix.
Verizon: Buffering Problems Are Netflix’s Fault (Time)…
Mike has a pair of Samsung internet enabled TVs. His Internet speed is about 2 Mbps down. He has upgraded his router, but he's still getting a lot of buffering while streaming. Should he upgrade his internet speed? Leo says that may be the best option. The lowest cost internet is on the edge of using video. And as such, Netflix is probably downgrading the quality.
Whenever Netflix has been having buffering issues, they have been checking with other customers of the same internet service provider to verify that they also are having problems. If they are, Netflix has been displaying a message that puts the blame on that internet service provider for being too congested. Verizon sent Netflix a cease and desist letter to get them to stop doing this, though.
Ernie's computers keep demanding Silverlight upgrades. Leo says that Silverlight is Microsoft's version of Flash and Netflix uses it. How can he use it for Chrome? Leo says that Netflix should work on Chrome with Silverlight. So that really shouldn't be an issue. But the good news is, Netflix is moving away from it. He won't have to deal with it much longer.
George wants to know if he can create his own bandwidth. Leo says that bandwidth is created by a network of devices that provide it's share of bandwidth.The more devices, the more bandwidth. Netflix, for instance, has more bandwidth because it has far more distribution to handle the streaming of video data. And there's other networks that interconnect with each other to create more bandwidth and switches. You can't really create bandwidth at home. The only way he could generate more bandwidth is to pay for it.
If you're a Netflix customer using Verizon FiOS or DSL, you may have noticed a message being displayed when video streaming slows down. The message blames Verizon's network congestion for the video buffering. Netflix has been confirming that the issue is with Verizon by checking with other Verizon customers. Verizon sent Netflix a cease and desist letter saying that if they don't stop doing this, they will sue.
Debbie is looking to cut the cord and cancel her satellite service. Leo says that the good news is most of the programming on TV, except live TV, is available over the Internet through Netflix, Hulu, Amazon Prime, Vudu, etc. With all that, who needs satellite or cable? Debbie wants to know how she can get that content from the internet on her TV.
Steve signed up for a VPN in order to bypass the bottlenecks brought about by his ISP and Netflix. Leo says that's an interesting solution as the data would be encrypted and the ISP wouldn't know what the data is. Leo says ISPs are slowing down the traffic by 33%, and it's terrible that they do it. VPNs could be a solution to that. However, it also delays his signal because of the overhead of encryption and decryption that would be required. Since Netflix is paying Comcast now for preferred traffic access, a VPN would actually slow the signal down.
Explaining that he had no choice but to pay Comcast's "toll" to allow users to stream Netflix content, Netflix CEO Reed Hastings blasted the cable company for anti-competitive behavior. "The essence of net neutrality is that ISPs such as AT&T and Comcast don't restrict, influence or otherwise meddle with the choices consumers make," wrote Hastings on the Netflix blog. "The traditional form of net neutrality which was recently overturned by a Verizon lawsuit is important, but insufficient."