Netflix

Do I need to upgrade my internet bandwidth to stream Netflix?

Episode 1099

Mike from Santa Monica, CA

Mike has a pair of Samsung internet enabled TVs. His Internet speed is about 2 Mbps down. He has upgraded his router, but he's still getting a lot of buffering while streaming. Should he upgrade his internet speed? Leo says that may be the best option. The lowest cost internet is on the edge of using video. And as such, Netflix is probably downgrading the quality.

Verizon and Netflix Feuding Over Slow Streaming Speeds

Episode 1091

Whenever Netflix has been having buffering issues, they have been checking with other customers of the same internet service provider to verify that they also are having problems. If they are, Netflix has been displaying a message that puts the blame on that internet service provider for being too congested. Verizon sent Netflix a cease and desist letter to get them to stop doing this, though.

Why do I have to upgrade Silverlight for Netflix?

Episode 1092

Ernie from Mount Washington, KY

Ernie's computers keep demanding Silverlight upgrades. Leo says that Silverlight is Microsoft's version of Flash and Netflix uses it. How can he use it for Chrome? Leo says that Netflix should work on Chrome with Silverlight. So that really shouldn't be an issue. But the good news is, Netflix is moving away from it. He won't have to deal with it much longer.

How can I improve my bandwidth for streaming?

Episode 1092

George from San Jose, CA

George wants to know if he can create his own bandwidth. Leo says that bandwidth is created by a network of devices that provide it's share of bandwidth.The more devices, the more bandwidth. Netflix, for instance, has more bandwidth because it has far more distribution to handle the streaming of video data. And there's other networks that interconnect with each other to create more bandwidth and switches. You can't really create bandwidth at home. The only way he could generate more bandwidth is to pay for it.

FCC Promises to Investigate ISP's Buffering

Episode 1092

If you're a Netflix customer using Verizon FiOS or DSL, you may have noticed a message being displayed when video streaming slows down. The message blames Verizon's network congestion for the video buffering. Netflix has been confirming that the issue is with Verizon by checking with other Verizon customers. Verizon sent Netflix a cease and desist letter saying that if they don't stop doing this, they will sue.

How can I cut the cord on my satellite service?

Episode 1073

Debbie from Pennsylvania

Debbie is looking to cut the cord and cancel her satellite service. Leo says that the good news is most of the programming on TV, except live TV, is available over the Internet through Netflix, Hulu, Amazon Prime, Vudu, etc. With all that, who needs satellite or cable? Debbie wants to know how she can get that content from the internet on her TV.

Can I use a VPN to get around ISPs throttling Netflix?

Netflix

Episode 1071

Steve from Summerville, MA

Steve signed up for a VPN in order to bypass the bottlenecks brought about by his ISP and Netflix. Leo says that's an interesting solution as the data would be encrypted and the ISP wouldn't know what the data is. Leo says ISPs are slowing down the traffic by 33%, and it's terrible that they do it. VPNs could be a solution to that. However, it also delays his signal because of the overhead of encryption and decryption that would be required. Since Netflix is paying Comcast now for preferred traffic access, a VPN would actually slow the signal down.

Netflix Wants Stronger Net Neutrality Rules

Episode 1068

Explaining that he had no choice but to pay Comcast's "toll" to allow users to stream Netflix content, Netflix CEO Reed Hastings blasted the cable company for anti-competitive behavior. "The essence of net neutrality is that ISPs such as AT&T and Comcast don't restrict, influence or otherwise meddle with the choices consumers make," wrote Hastings on the Netflix blog. "The traditional form of net neutrality which was recently overturned by a Verizon lawsuit is important, but insufficient."