Netflix

Don't Use a "Free" or Super-Cheap VPN Service

A VPN is a way to mask an online user's physical location, which is a great way to maintain privacy and security....while also allowing one to watch TV & Netflix in another country (Japan)! VPNs do what "incognito modes" in browsers don't. However, you don't want to sign up for a super low-cost or free VPN service, as those can be quite suspicious. They have to be making money somehow, and it is likely by selling user information (sort of the antithesis of what VPN users want).

How Can I Stop Email From Going Into My Spam Filter?

Steve Martin

Episode 1735

Steve Martin from New York, NY

Steve Martin also uses a Windows computer and an iPad, and often they don't talk well together. He's also been getting a lot of his emails being routed into SPAM. He's had to physically move them back to the Inbox, and he's worried that he'll miss an important email from business or friends. Leo says that the SPAM filters have gotten so good, that they're now starting to get false positives as ISPs get really aggressive with the spam filters.

Lower Your Youtube Viewing Resolution

In these tough times, everyone is using the internet to watch videos online since there is often nothing better to do. However, if you do not need to watch a video in the highest resolution available, try to tolerate a slightly lower clarity in order to save some bandwidth for others. Videos like podcast discussions, news shows, and vlogs can arguably be viewed just fine in 480p or 720p. 

Scott Wilkinson ... Throttled

Scott Wilkinson

Episode 1679

During this period of social distancing, everyone is streaming. As such, Netflix has had to lower the resolution quality of streaming down to SD in Europe in order to handle the load. That's a significant degradation if you have a 4K TV. Will it happen here? Scott wouldn't be surprised if it does. As more people shelter in place, they'll be watching more, and streaming more. Coupled with working at home, kids having virtual classes online, internet traffic is going way up. Leo says one way around this is to cache content. 

Why Can't I Watch Netflix With a VPN?

PLEX

Episode 1667

Mike from Cabo San Lucas, MX

Mike watches Netflix with a VPN. Why is it slower? Leo says that a good VPN shouldn't slow him down all that much. So if the VPN is slow, and making it harder to stream Netflix, then try a different VPN or ISP. Also, if you're using a VPN to watch Netflix from the home computer, the upload speed may be the issue. Leo also recommends using PLEX. It uses a dedicated port and will enable him to media serve that Netflix stream, as well as movies. But again, it depends on the home upload speeds.

I Can't Play Netflix Anymore on My Blu-ray Player, What Happened?

Netflix

Episode 1646

Marty from Orange County, CA

Marty got a message from Netflix that his Blu-ray player won't support Netflix anymore. Leo says that can happen when an upgrade can break connectivity. And it sounds like Netflix isn't going to support that anymore. The good news is, smart TVs have Netflix, as do players like the Roku and AppleTV. He can even get a $35 Chromecast and do it. Go with Roku!

Why is Netflix Buffering All the Time?

Netflix

Episode 1640

David from Long Beach, CA

David is having trouble with constant buffering with Netflix on his PS3. But it doesn't do it with subtitles. What gives? Rich says the first thing to look at is what has changed before the buffering began. Often, a change can cause those things. Rich also recommends going to FAST.com and test your internet speed. Rich also recommends uninstalling the Netflix app from David's PS3 and then reinstall it. Also, make sure that the PS3 is updated. Rich suspects that an update may not have been completely installed and uninstalling and reinstalling usually clears things up.

How accurate are my ISPs download speeds?

Episode 1566

Rob from Cincinnati, OH

Rob wants to know how he can find out the more accurate speeds he's getting on his internet service. Leo says that when ISPs tell you speeds, it's usually under ideal conditions are are "peak speeds." Look for the phrase "as fast as." Then go to several internet speed testing sites like Netflix's Fast.com or SpeedTest.net. User several of them and get a good average. Also do it at different times. After 6pm is going to be different because people are watching Netflix.

Is there an advantage to using an Apple TV instead of a Mac Mini as a set top box?

Apple TV 4K

Episode 1555

Bruce from Las Vegas, NV

Bruce upgraded to an LG C7 TV, and it's been the best TV he's ever owned. He has an older generation Apple TV, not the new 4K version that's out now. He's wondering if it would be better for him to get a Mac Mini instead. He wants to know what the difference would be between Apple's tvOS and macOS. Leo says the new Apple TVs support UHD and high dynamic range (HDR). One of nice things about using an Apple TV is that it's automatic, Bruce would just have to plug in the HDMI cable and everything would work. The other thing it does is Dolby Atmos sound.