Joe started noticing that his mouse has become very laggy, jumping around when he uses it. This happens on his MacBook Pro and his Surface Book Pro, plus a third. Leo says that since they are wireless, to try and wired mouse and see if it still happens. If not, then that points to the mouse itself. Maybe some radio interference? If it still happens, then the next step is to check the updates and update them. Leo says that as strange as it sounds, it could be the mouse pad. There's a great MP called the precision mouse pad that could help. Or, it could be malware that's causing it.
Andrew discovered that Echo has a whisper mode, which is very peaceful at night. Leo says that they added that feature about a year ago. Andrew would also like a dark mode so that Echo is easier to use at night. Andrew also has a Logitech MX Master 3 mouse, but he can't find a driver for it with his older Mac. Leo says that there's both a Windows and a Mac model, so Andrew may have gotten a Windows version, and the driver is expecting the Mac version. Check out the Steer Mouse Utility from PlentyCom.
Mike is looking for a good, mid-range Chromebook. Leo recommends ACER. He can get a decent Chromebook for around $300-500. Leo's favorite is the Chromebook Spin. $269 on Amazon.
Mike's old Macbook Pro is having wireless mouse issues. It's getting a bit jiggy. Leo says that new batteries in the mouse may help. But the mouse may just be worn out. They do wear with use. Replacing a wired mouse can also eliminate interference as an issue. Leo prefers a wired mouse. If the issue disappears, then he will know.
Bluetooth Keyboards and Bluetooth mice (or is it mouses?) are notorious for disconnecting for various reasons. Whether it's the battery dying or some kind of interference nearby, the annoyances often do not justify the benefits of having cordless keyboards/mice. Leo practically insists on going for wired keyboards for greater reliability, especially for those jobs on-the-air or for action gamers who play online.
Dale wants to know if he can plug in a keyboard and mouse with his Xbox. Leo says he can, but the real question is, does the game support it? It's really going to be game-by-game to see what happens. But the hardware supports it.
Greg's mouse cursor is freezing and it's making a loud audible noise. Leo says he suspects the mouse is experiencing a hard crash of the mouse. Unplugging the mouse and plugging it back in will fix it. It's also a sign of a worn out mouse cable, causing connectivity issues. It could also be a problem with his USB plug, or even the USB controller chip on the motherboard. He should check the drivers. And then, try to get a cheap PCI USB card and see if he can make it work. If it does, then he'll know it's the motherboard USB controller. But Leo suspects it's the mouse drivers.
Jerry has a new laptop with Windows 10 and his mouse doesn't work. He tried it with a different computer and it works. Leo says the problem with wireless mice is that they fail without notice. The dongle may be the culprit, but it may also be the batteries. Since it works fine with another computer, that tends to point to a driver or the specialized software that came with the mouse. Jerry should just reinstall the software. He can also try a different USB port. One of his ports may be broken. That's why Leo prefers the good old-fashioned wired mouse. It's reliable.
David is having problems with his Dell laptop. It autoscrolls when he opens a window and goes straight down to the bottom. It doesn't matter what he opens. Leo says that it's possible that the trackpad or keyboard are pressed or stuck. There may be some cruft in the key that's causing it to stick, or there's some "schmutz" on the trackpad that is giving a false positive and causing the problem. David should check his external mouse and keyboard as well.
Corey is a gamer and is using a Corsair M95 mouse, but the driver software has "stuck" the buttons and even reinstalling the drivers doesn't fix it. Leo says it may be time for a new mouse. It sounds like the settings may be kept in firmware, though. He could look for a reset button. He should look for a tiny pin hole that will allow for that. But outside of that, if the settings can't be changed through the software, it indicates that the memory may have failed.
John is a classical pianist and he's suffering from repetitive stroke injury. As a result, he wants to minimize his computer work. Leo says that the first thing to try is a track ball. It's a different experience in navigating the screen that uses different muscles but still does the same job as a mouse. He should research ergonomics. It's not only what equipment he uses, but also how he sits, how he places his hands on the keyboard, the keyboard itself, and more.