Motorola Moto G

Should I Buy a Used or Refurbished Phone?

Moto G6

Episode 1584

Ernest from Los Angeles, CA

Ernest needs a new phone but can't afford $1,000 to buy a brand new one. Should he buy a refurbished or used one? Leo says he can, but only from the manufacturer or a trusted reseller like Gazelle. But there are plenty of affordable Android phones out there, like the Motorola Moto G6 that are only a few hundred dollars. One Plus is another and the benefit is that they come unlocked. It's about $500 but for the price, the Moto G6 is an excellent choice.

Why is my phone's GPS inaccurate after updating?

Motorola Moto G

Episode 1347

Mark from Riverside, CA

Mark drives for Uber, but now his Moto G Android phone is having GPS issues after updating. Leo says it could be that his GPS is damaged or he got a bad update. He should try restoring the phone first. But since the Moto G is a few years old, it may be time to get a new one. They're pretty cheap.

Can he go back to the previous Android OS? Leo says he may be able to, but Marshmallow was an important update.

What unlocked Android phone should I buy?

Motorola Moto G

Episode 1246

Sam from Santa Monica, CA

Sam wants to buy an unlocked smartphone. He's heard Leo talk about the Motorola Moto G, but he's also looking at the Huawei P8 lite, and the Alcatel Idol 3. Leo says that the benefit of owning an unlocked phone is that he can take it to just about any carrier. It gives him flexibility, but it also means he'll have to pay for the phone completely up front.

What's an affordable mobile phone for the blind?

Episode 1244

Kurt from La Habra, CA

Kurt is blind and he's looking to buy a smartphone that will talk back to him. He wants an Android phone that will take an SD card. Leo says that feature is on its way out and he also says that iPhone has the best accessibility out there. But if he prefers Android, it will get the job done. A $200 price range is misleading since he'll have to get a monthly plan, though. The phone cost is obscured because it's usually subsidized. That's slowly starting to change as people buy their phones at full price.

What's a good budget Android phone?

Episode 1236

Mike from Maine

Mike is still looking to choose a phone that can keep him secure and protect his privacy. He's looking at the 2nd generation Motorola Moto X and the Moto G. There's also the One Plus X. Leo says that all three of them are great phones. The Moto X is bigger and has a nicer resolution, but at the cost of battery life. The OnePlus gets great battery life, although the new OnePlus Two doesn't have the greatest screen. The Moto G is good, but pricey. The OnePlus X may be his best option.

How can I unlock my cellphone?

Motorola Moto G

Episode 1212

Peter from Detroit, MI

Peter wants to know how he can unlock his phone and use it with another carrier. Leo says that according to the Library of Congress, you could legally unlock your phone and swap carriers. Carriers are starting to unlock phones if you've been a member in good standing and your contract is up. But they also will unlock it if you're traveling out of the country. This is largely due to the subsidizing of your phone by your carrier, which is why you pay so little for it.