monthly fees

Why is WINK charging me to use their device now?

Wink

Episode 1694

Jeff from Laguna Beach, CA

Jeff says that WINK is now charging people $5 a month to use his WINK Home Hub. Leo says that they've changed the conditions of being able to use their product, especially since it costs over $100. It's not unheard of to charge to store data, but it would be like Amazon charging $5 a month to use the Echo devices out of nowhere. And it's even more frustrating because WINK sold their device with "no fees" as a feature. Now they're charging fees. But if they don't, they'll go out of business.