Tom wants to know what Apple has done with the iPhone 11 camera. He's having issues with editing the software. Leo says that's likely because Apple has adopted the HEIC image codec, which is a new standard that not every program supports. He can change the format in camera settings, but he can also export it as RAW or JPG when sharing. Leo says that Apple saves full-res versions on iCloud, while caching lower-res versions on the iPhone. So when users open it in the photo editor, they have to wait for the phone to download the full-res version before the app can open it.
Jay wants to put a magnet on his tablet to mount it, but he's worried that it will mess up the GPS and the tablet itself. Leo says it won't. More likely, the GPS will drop out if it doesn't get a clear line of sight connection. But phone or tablet GPS is kinda notorious for being a bit inaccurate.
John is starting to get strange sounds when his phone charges. It's like a railroad sound. Leo says it sounds like a notification sound for charging. It can be turned off in the settings. Leo also recommends scheduling a DO NOT DISTURB session when you go to sleep, with no notifications after a certain hour.
George is being billed hundreds of dollars by Apple that he didn't authorize. He tried changing the credit card, and they just resubmit the bill. But he doesn't get an email from Apple letting him know the charge is being made. Leo advises going to your iTunes store account settings and look at your purchase history. It will also show subscriptions. The itemized purchase history, though, will enable you to track down where the charges are coming from. It may also be in-app purchases that are causing it and you can remove those.
A new iPhone will be coming next month, and as of now, most retailers are experiencing a shortage of mobile phone handsets since FoxConn factories have been shut down and retooled to create masks to combat the Corona Virus.
Mark has an iPhone 7, but it's stopped notifying him when he gets a new email or text. Leo recommends trying a different notification sound. But it could be time to back up the phone and then start over. He can do that with iTunes. Then do a complete reset.
Dirk is now using the new Samsung A50 mobile phone, but he's having issues with his AOL mailing app now. Leo suspects that the settings are wrong in the app, and you need to google your AOL app settings so you can input the right ones. Here's how - https://www.e-mailsettings.com/android/aol-mail-setup or https://help.aol.com/articles/aol-mail-mobile-mail
Anthony wants to know if he can still get a Nokia Windows smartphone. Leo says that Microsoft bought Nokia and came to the smartphone market with a Windows phone too late. By then, developers and carriers had already put their money on Android and iOS. Plus, Banks didn't support it with any apps. The sad part is, the Windows phone was a great phone. It just came too late.
The EU has passed a law that mandates that all mobile phones must be using a standard charger, namely USB-C. Apple, of course, hates the new law and will likely resist it legally. Because at $40 apiece, they make a lot of money on Lightning chargers. Leo says that forcing Apple to shift over to a standard connector is a good thing.
After ordering it and waiting 10 days with no sign of the Samsung Galaxy Flip Phone, Leo decided to cancel the order. By the time he would have gotten it, the world would have moved on as other reviews are now out. So he decided to save $1600. Leo also thinks that everyone is getting sick of the mobile phone merry go round, where a new mobile phone comes out every six months.