Mike upgraded to iOS 13.1.1 and now he can't copy and paste. Leo says that it's been relegated to a "gesture" now and he finds it annoying. He doesn't know if it's a bug or if it's Apple's new way to do it. Users pinch with three fingers to copy and then unpinch to paste. To cut, press twice. What happens with the Apple Pencil or a stylus? Leo says no idea, but he has a hunch that Apple hasn't thought this one through.
Sam joins Leo to talk about Ultra Wide Band (UWB) which is coming to mobile phones and cars. The iPhone 11 has UWB, but it's not turned on yet. It's wireless band technology that operates within 6-8 GHz. Google's Pixel 4 will probably have a UWB chip as well. The benefit is going to be that you can directionally connect with devices. It can work with IoT devices, and carmakers will shift to it for keyless entry. It's not uncommon for manufacturers to put hardware into a device even when the software isn't ready, and then turn it on with a firmware update.
Stephanie has a Motorola Droid Max, and she wants to upgrade. Is Google Pixel a good option? Leo says it is, but don't do it now, because Google is going to be announcing the Pixel 4 in a few weeks. In fact, Google may have put the Pixel 3A on sale already.
Terry is having an issue on his moto g4 plus phone that won't let him remove an app, and now his camera is crashing. He's leaving in a week for Japan. Leo says that it's time to get a new phone because his phone is older. He recommends going with Google Fi because it's a great international travel phone. But if he wants to keep the phone, then Leo recommends backing up the phone on Google, and then reset it. Then, when restored, Google will restore all apps. Or, he can go into the Google store and see what he has downloaded and restore them manually.
Leo bought Apple's most expensive iPhone, the iPhone 11 Pro Max. Leo says it's a work of art, and he also says it's largely future-proofed for the next two years. He also says that the biggest change is the odd three-camera array on the back, which looks like a missile launcher. But Leo says it takes really NICE pictures since Apple's camera app now lets you zoom while recording video and going between each lens.
Steven logged into the hospital internet on his iPhone, and he lost all his numbers. It reverted back to an old phone backup. Leo says that's an odd thing. Sync is notoriously troublesome because it doesn't usually know what version is the current, official version. Look at all the accounts the phone is logged into and see what account syncs to the contacts. That is usually what happens. Users wind up logging into a different account, and it wipes out the existing contacts.
Lex and his wife have identical Samsung international phones. But when they travel to Richmond, VA, his wife's phone stops taking and receiving calls. What gives? Leo says it's because he bought an international phone. Each carrier supports different radios. So he can travel to somewhere in the US and those phones won't be supported. Leo recommends going to GSMArena, enter the model number, and it will tell what radios it supports. But his works while her phone doesn't. Leo says it's possible he doesn't have the exact same model, but very close. It could also be a configuration issue.
Apple announced the next-generation iPhone 11 this week, in 64GB, 128GB, and 256GB. There's also the iPhone 11 Pro and iPhone 11 Pro Max, with the Max going up to 512GB. And Leo says that Apple is offering up to $400 off on a trade-in of an old iPhone X. The iPhone 11 has two lenses, like the iPhone X, while the Pro models have three lenses. Leo says that the one thing that the iPhone can do, through FiLMiC Pro, is to record separate streams from at least two cameras at the same time. And Apple has also invented the "Slowfie!" A slow-motion selfie.
Alex has an Samsung Note 8 mobile device, and after an operating system update, he's lost the abilty to stream music. Leo says that some updates will cause some apps to stop working, and if you used an app that is no longer supported, like the Milk streaming service, then you will lose the ability to use that app. Leo also says that Verizon often doesn't give updates in a timely manner. So it's not surprising. But you may also want to check to be sure that your app is still supported or updated. Or try another app.
Neil bought a new iPhone and wants to give his old iPhone X to a family member. How can he transfer the phone and number to them? Leo says that since Neil has Verizon, he has to have the phone unlocked, and they will do it with a request. But it's as simple as taking the SIM out: you'll want it with your new phone anyway. Then, you'll also want to erase the phone and restore it back to the factory settings.