Mobile Phones

Why won't Google Photos delete my photos after backup?

Google Photos

Episode 1651

Tom from Cleveland, Georgia

Tom has a Motorola Moto G with Google Photos sync. He deletes the photos from his phone, but it continues to download the images back. Leo says there's a setting in Google Photos to delete local copies of the photos you backup to Photos. You won't lose them if you enable it. In fact, it's streaming that image to your phone in Google Photos. So they aren't really there, they're just thumbnails.

5G Phones are expensive and service is non existent

5G

Episode 1651

A recent article talks about the benefits of 5G and seeks to dispel any myth of what 5G service is. Leo says that he's not recommending 5G phones right now because they are expensive, you have to pay more for 5G service that doesn't really exist now, and it is handled by a group of varying services that will require far more cellphone towers, which haven't been built.  You also need to be within line of sight, which means you won't be able to use your phone in a building.

How can I train Siri to quote me properly?

Siri

Episode 1649

Jeff from Woodland Hills, CA

Jeff wants keyboard shortcuts for his iPhone. Siri keeps misquoting him. Leo says that Siri, and other voice assistants, aren't too bright. But over time, it should adjust to your voice and style. Go to settings - general - keyboard - text replacement. Look in there. Leo also recommends using iOS 13 Shortcuts. That's a great way to customize your iPhone to do things you do all the time.  

Which Cell Phone Should I Upgrade to?

Samsung Galaxy S5

Episode 1648

Kevin from Missoula, Montana

Kevin is looking to upgrade from his 16GB Samsung Galaxy S5. He wants a phone that can multitask. He also is kinda stuck with Consumer Cellular's choice. Is the S10+ a good one? Leo says that the S10+ is larger with a bigger screen, more memory, and better camera. But the S10E is still pretty good. And now is the time to shop. And make sure to save money for a sturdy case. Another option is the One Plus 7 Pro/7T. 

Why is My iPhone Battery Bulging?

iPhone

Episode 1648

Dale from Clio, Michigan

Dale has an iPhone 6s Plus and the battery isn't keeping a charge like it's used to. He's also noticing that his screen feels like it's starting to bulge. Leo says that Dale needs to take it into Apple because the battery is starting to swell and that's a hazard. And Apple may replace it for free. They'll at least replace the battery for $99. If he can't go to an apple store, an authorized Apple repair store will suffice. Or he can try and do it by mail.

Can I Replace My iPhone 6s Battery?

 iPhone 6S

Episode 1644

Charlie from Hanover, MA

Charlie says that his old iPhone 6S is losing battery life. Leo says that the phone is just plain old. The batteries of mobile phones usually handle about 500 complete charges. After that, they start to degrade quickly. Unfortunately, Apple's $39 battery replacement deal has passed, and as such, it'll cost over $100 to get it replaced. 

He bought a battery from Amazon, but the phone says it charges less. Leo says he might've bought a counterfeit battery from Amazon. Go to Apple. Pay the $100 and let the genius replace it. It's worth it.