Microsoft Word

Can I Run an Older Version of Word on My Computer?

Office 2016

Episode 1628

Sharon from Los Angeles, CA

Sharon has Microsoft Office 2016 and wants to know if she can install that on her computer for a class she's using. Leo says that she could probably try using the Web-based version of Office first. Nearly everything is available for it. But can she install more than one version of office on her PC? She wants to use 16, but her instructor wants her to use a newer version. Leo says she can, but it takes a custom install.

How Can I Import SalesForce PDF Files into Word?

Salesforce

Episode 1579

Margaret from Washington, DC

Margaret is using Salesforce and working with PDF documents. She needs to figure out a way to transfer those documents into an editor like Word. How does she get them back into Word easily and quickly without having to reformat? Leo says that Salesforce wants users to import them as CSV files, but that strips the document of all formatting. Margaret isn't alone, this seems to be a common complaint with Salesforce. As for how ... it's such a simple thing, but there doesn't seem to be a way to do it.

 

Why is Microsoft Word running so slow?

Hard Drive

Episode 1448

George from Palmdale, CA

George gets an error message in Microsoft Word that it's not responding as he's typing. After a while it wakes up and catches up. Leo says that the keyboard has a buffer and it will catch up as the buffer dumps out. But it won't catch everything. And George has Windows 10 with Office, so there's something going on in the background that's slowing George down. Windows could be background indexing. He should check the task manager. There may also be plugins from the browser that's slowing things down.

How can I print old 'Word for DOS' files?

Wordperfect 5.1 DOS

Episode 1413

Mike from Los Angeles, CA

Mike used to use Word for DOS for writing screenplays, using stylesheets to handle formatting. Now he's trying to print his old files and he can't, even though he's loading it into Word for DOS. What can he do? Leo says that printing to DOS is fairly ancient. He can copy to LPT1 and print it, but it won't get him the results he wants. He may be able to import them into modern word. The Chatroom says he could try Microsoft Works as an intermediary, if he can find it.

Why can't I print in Word?

Episode 1330

Stan from Colton, CA

Stan can't print from Word, but he can print from everything else. Leo says that it sounds a bad install with Word. The only real solution to that is to uninstall and reinstall Word. There is a repair utility that comes with Word, so he could try that. If that doesn't work, then reinstalling is his best bet.

From the chatroom, there is a link to troubleshoot printing problems in word at support.microsoft.com.

How can I recover Word documents that appear to be corrupted?

Episode 970

Susan from Friday Harbor, Washington

Susan's Word documents have become corrupted on her desktop. Leo says that there may be an issue with Office 2000 that's causing it. Leo thinks that she may have different versions of the same file and that when she saved it, one version got corrupted. She had copied and pasted from a PDF into Word, and could have caused an issue.

The consensus from the chatroom is that the file is in .docx format, and it's not supported by the version of Office that she's trying to open that with.