Greg's parents are having issues with their PC and remote desktop. He'll log in, and there's nothing happening. It freezes up. Windows has a repair function that could work to fix any files that are corrupted. They'll need the Windows Media Creation Tool and a USB thumb drive. Download and save it. Run the Media Creation Tool and it will make a USB key with the installation routine on it. First, though, Run the Windows System File Checker. Type Windows Key SFC. That's the system file checker, and it will check files and replace any corrupted files.
Microsoft Windows Media Creation Tool
Kevin is a Linux user and his hard drive is crashing when he tries to install Windows on his old laptop. Leo says to erase the drive completely. It's likely that the Linux boot manager has put something on the UEFI boot sector that's confusing the Windows installer. So formatting the hard drive completely to get rid of any boot manager should fix it. And Windows installer has its own partition manager to do just that. It's called the Windows Drive Manager. He can then recreate the partitions to make it work. The Windows installer may be corrupted as well.
Bob wants to get into writing, and he has an iPad to do it. Leo says a computer is a much better option than an iPad. That virtual keyboard isn't very comfortable. What software should he use? Leo says that there are plenty of word processors out there, many of them are free. Notepad, on Windows, is a good basic word processor. But Leo really likes Typora. It has a ton of great features including word count, lists, and markdowns. But it's basically designed to encourage a free flow of typing without getting bogged down.
John has Windows 7 Home, and he knows he has to update to Windows 10. But how does it do it? Leo says that the first thing to do is get the Windows 10 upgrade. The best-kept secret is that it's still free from Microsoft. Google Microsoft Windows Media Creation Tool. Put it on a 16GB USB key and install it on top of Windows 7. It'll authenticate automatically, and you're good to go.
Terry wants to know how to replace his hard drive to speed up his boot time. Leo says he can get a new hard drive, but Leo recommends going with an SSD drive instead. Then, he can use the Microsoft Media Creation Tool to create a USB installer from a 16GB USB key and then install Windows onto the SSD. Then restore from backup. Reinstall all the applications, since that'll make the computer run a lot faster too. Remember, it's always best to install the least amount of software possible for security. It'll also keep the computer lean and mean.