Microsoft OneDrive

Is Bitlocker Safe?

Bitlocker

Episode 1616

Mary from Lisbon, North Dakota

Mary recently installed an SSD into her computer, as well as Bitlocker. Now she's getting a blue screen of death. So she started over, without Bitlocker, and got a BSOD again. Sandisk told her to update her laptop BIOS, and that worked. But Sandisk also said not to put encryption on an SSD. Leo says he encrypts every SSD drive. His phone is encrypted and they are SSDs. In fact, Windows Pro has Bitlocker built-in! And some turn on Bitlocker at the factory. So Mary is fine to use it, as long as she doesn't lose her password. 

Why is my cloud restoration taking so long?

The Cloud

Episode 1615

G. Scott from Minnesota

G. Scott installed an SSD into his computer and it's booting up faster by a factor of ten. Leo says that's because of faster drives and that's what SSDs buy you. But he's been restoring up the older drive using OneDrive and it's taking a long time. Leo says that's because it's working in the background. But it's also duplicating files. Leo says that's annoying. G. Scott may want to try using the OneDrive app. It may eliminate the duplication since OneDrive identifies files using a hash. If it sees a different hash, it knows it's been changed. 

Why can't I backup with the software I want?

Microsoft OneDrive

Episode 1509

Paula from Studio City, CA

Paula was trying to backup her desktop with Carbonite, and now she's finding that Dell and Microsoft OneDrive are overlaying their own versions of backup, fighting for her attention. How can she disable those? Leo says she can disable Dell Backup in the system tray. That's pretty simple. But it will probably restart when she turns the computer back on. So she'll have to remove it from the startup options. Leo says having both local and off site backup is a wise idea. She'll want three copies of everything at all times. As for OneDrive, it's very good, but she'll have to pay for it.

What's an easy cloud backup alternative?

Microsoft OneDrive

Episode 1486

Carol from Northridge, CA

Carol had an offline cloud storage service but it crashed her computer. She'd like to know if there's alternatives out there that are fairly simple to use. BackBlaze is an option for $5 a month, but Leo says it's really not that easy to use. Carbonite is a sponsor and it's pretty easy to use. It's $72 a year, which is only $6 a month. Microsoft OneDrive is probably the simplest solution for Carol, though.

Why does my image upload to Flickr fail?

Episode 1230

Ben from Memphis, TN

Ben is trying to upload his images to Flickr, but sometimes it just doesn't work. Leo says dragging and dropping isn't perfect and it may be better to use Flickr's Desktop uploader. But he shouldn't stop there. Leo suggests using Google Photos, which will give him unlimited storage. And if he's an Office 365 user, he'll get unlimited storage on Microsoft OneDrive for free.

Could I replace my external drive with cloud storage for my media?

Episode 1227

Joe from Austin, TX

Joe has a Mac Mini and he has been keeping programs on the internal drive and data on his external data drive. He wants to move all the data over to cloud storage, though. But he has about 160GB of data with movies, music, photos etc. Leo says that the amount of data he stores in the cloud will be limited by his upload speed. To get an idea of what his upload speed is, he could take his download bandwidth speed and reduce it by 75%, then divide that by the amount of data he wants to upload. It could take months.

How do I backup my new iPhone 6s Plus?

Apple iPhone 6s and 6s Plus

Episode 1227

Mike from Los Angeles, CA

Mike bought the 128GB iPhone 6s Plus and he's running out of storage space. Leo says that his iPhone shouldn't be his main storage device, as that's a single point of failure. Leo suggests putting his videos onto a cloud based solution like Microsoft OneDrive, Google Photos, or Flickr. He'll get a terabyte of storage free on Flickr, and Google Photos is unlimited.

How can I send a full resolution image in Outlook?

Episode 1225

Greg from Conifer, CO

Greg likes to send photos via email with Outlook and it always defaults to medium resolution. He wants to change it to a high resolution. How can he do that? Leo suggests trying to drag the image to the mail window and see if it downsizes. Another option is to avoid sending attachments altogether and send a link to the image online, like at Flickr or Google Photos. This is far more secure and he can have full resolution images online.