Microsoft One Drive

How can I sync both my computers without losing data?

File Sync

Episode 1378

Angelo from Rancho Cucamonga, CA

Angelo bought a Toshiba Laptop with Office 365 and One Drive backup in 2013. When he started to back it up to the cloud, he bought a second computer and now he's lost a lot of data because files were removed when syncing to the secondary computer. So it's deleting files off his original computer. Microsoft doesn't know what to do about it. Leo says that's a good reason to have more than one backup. One Drive is not a backup. It's a file sync system that matches two folders, or two hard drives to make them equal. That means syncing deletes as well as copying files.

How can I sync my backup files?

Episode 1337

Beth from Studio City, CA

Beth bought Microsoft OneDrive and she backs up her data files on it. But she has two versions of it. Leo says one may be the backup of her tablet files. If they're supposed to be the same, she'll need to make sure they are synced before she deletes one. Dropbox may be a better option because it would tell her which drive is the backup drive. Leo also recommends backing it up locally and then she can delete one.

How can I back up my images from my iPhone?

Apple iPhone 6s and 6s Plus

Episode 1252

Lisa from Cypress, CA

Lisa has a few hundred pictures on her iPhone. What can she do to prevent running out of space? Leo says that chances are, she has plenty of room right now. But what if she loses her phone? That's why Apple has iCloud. Lisa can turn on and enable iCloud and it will backup the images via Wi-Fi. She'll only get 5GB of storage for free, but an additional 50 GB is only about $20 a year.