Jerry's Android phone has run out of room. He's added an SD card to it, but how can he make space? Leo says that phone companies really shouldn't be selling 16GB phones anymore. That's just not enough room. Delete whatever apps you can and move data to the SD card. He will have to go into the settings to tell the phone where he's holding the data.
Joseph wants to an SD card into his phone and make it part of "adoptable storage," making the phone think that the phone is larger than it is. Rich says that Samsung doesn't allow that on their phones anymore because it's difficult to do, and if the card gets corrupted or loosened, it could prevent your phone from working properly. So Rich says that even though Android supports it, Samsung may have locked that feature out. Is there a workaround? Rich says you may be able to do it by rooting the phone, but it's not all that easy.
Chris says that there's a consumer alert for a 512 GB microSD card for $6 incl. shipping. But as you can guess, that's a total ripoff because a name brand is over $100. Chris ordered one and it, indeed, was a fraudulent memory card. Complete counterfeits. Chris says that often, those cards are defects that have been "declared" as smaller cards, and sell them for cheap. The fraudsters get access to the broken cards and then reflashes them again to make them look larger than they are.
Mark is trying to move hid download folder to his SD card on his Moto e5 mobile device. Leo says that SD cards on Android are a challenge. Generally, the app has to support storing the data to your SD card. Some apps are smart enough, some aren't. Downloaded apps are the same way. If the app doesn't know to check, you're stuck where it puts it. You can move media into the SD card through the storage settings in your phone though.
David took some pictures on a recent trip and they've disappeared. His SD card is missing. It looks like it fell out. He's worried that his password may be on it or people could gain access to apps. Leo says it would be encrypted if it was his password. The app data will be on there, but it depends on the app if it can read it or not. David's images and music will be in the clear though. But it's on a microsd card. Odds are that no one will find it and if they do, they might see the images. But he's obviously lost them all.
Scott was an iPhone user, then moved to Android, and now he's back on iPhone because he's blind and the iPhone has better accessibility features. He really likes his Galaxy S7, though, so he's going to end up with two phones. He's going to be using his S7 for photos and such, and he's put a 128GB microSD card in it. How does he move stuff from the internal memory to it? Leo says that he can move pictures, movies, and other media to the SD and he can set his camera to save to it. Apps are more complicated and many apps simply can't use the SD storage.
William's old 8GB LG G5 has filled up and he wants to add a miniSD card for storage. Can he add apps to the card as well as storage? Leo says that this is a common problem with Android and it largely depends on what flavor of Android he's using. For William, it's Lollipop. But even then, ideally, it gets confusing with the app and the phone. It could be different from app to app. So he'll need to go into the app settings and see if it supports it. There should be an option to move the app to the SD card.
Tracy is going on a backpack trip in France and Spain soon and she wants to know what size memory cards and how many of them she should bring for taking pictures. Leo says that he's often torn between the convenience of one large card and the security of several smaller ones. But Leo says having enough cards so she doesn't have to erase them is a good idea. If her camera can upload images to her phone for a backup, so much the better. The key, though, is to swap out cards often and offload them to a computer or the cloud. Leo doesn't delete the images off his card either.
Jeff has a Samsung Galaxy S4 and he's having issues with his microSD cards, where his images have disappeared. He's looked online and it sounds like it's a widespread issue. He tried to download them from his computer, but it wants to format the card. Leo says that it sounds like the SD card is corrupted. Leo has never had the issue. But with millions of phones made, they're bound to have a certain small percentage of users who have any particular issue.
Paul backed up his 16GB microSD card to his computer, and suddenly he's getting errors and can't see the card anymore. What can he use to recover the data and then back it up? Leo suggests PC Inspector to recover the card and then Helium to back it up.