Simon is using Windows 8 and he's having trouble with Internet Explorer. Leo says that there are two different Internet Explorers on Windows 8 -- one tile based with the URL bar at the bottom, and one desktop version with the URL bar at the top. Leo says that Simon should update to Windows 8.1, which will fix the issue.
Microsoft has released the Surface 2, dropping the "RT" designation. Leo says that's not going to prevent confusion over it and the pro model. He also noticed that it also won't help because you still can't use programs from one Windows device to another, and that could affect the data interaction as well.
In other Microsoft news, Nokia released the Lumia 2520 Windows Surface Tablet. It has a full 1080p resolution, 11 hours of battery life, and an attachable keyboard that adds another 5 hours of battery life.
Microsoft has released version 8.1 of Windows, but it's still two operating systems vying for your attention which Leo says is very confusing to users. While 8.1 has improved the experience, the problem is still there. Leo claims it's because Microsoft wants to move to a tablet based operating system for all devices, but they can't seem to let go of the past. At least search has been refined and the Start screen is more friendly -- If, Leo says, you can find out how to set it up.