Sometimes, your mailbox database does not visually reflect reality. If you have a situation like a deleted message still appearing in your Apple Mail account, you will probably see an error message. A database is a binary blob of information, so it may need to be updated via a rescan from time to time. In the Apple Mail app, select the particular mailbox in the sidebar, then choose "Mailbox" and "Rebuild" afterward. Your mailbox may appear empty until the attachments/messages are all downloaded back to your device.
If you want to back up your important and sentimental text messages on your iPhone, go to the Messages app, tap/hold the text you want, and paste it into the mail app. Email the content to yourself and print away! For voice messages, try eCamm Phone View for about $30.
Linda wants to know how to backup her iPhone text messages and print them out? Leo says to go into the settings on the iPhone and look to see that messages are being stored on iCloud. She can email messages, saved by conversation. Tap and hold, copy and then paste into an email message. She can also print messages directly from a Mac. Leo also recommends eCamm Phone View.
Peter upgraded his iPhone to the latest version of iOS 12, and ever since then, his text messages haven't been sending right away. Leo says the first thing to do is call his carrier. There are two ways messages get sent on an iPhone, however. It's either being sent with iMessage which uses his data, or as an SMS. He's only having this problem with the built-in Messages app, and it's with everyone. Leo thinks it has to do with his wireless carrier.
Caesar and his family all use iMessage because they all have iPhones. When he shares videos, though, the quality is terrible. Leo says that the network is trying to save bandwidth. It's better to upload the videos to YouTube and then share a link. He could also share a link via iCloud. The better solution would be to get everyone to use WhatsApp.
Carson bought a Dell XPS 13 laptop and he wants to know if he can send text messages from Windows 10 like the Mac can. Leo says Apple uses Messages and Leo says that Apple has really blown it by not making it cross platform for everyone. Carson can still use SMS text messages, though.
Peter has the Samsung Galaxy Note 5 but he wants to still use his iPhone as well. But because his phone number is registered with iMessages, he can't get the text messages from his Apple friends when he's using his Android phone. Leo says that it annoys him that iMessage isn't cross platform. Peter can go to this site that Apple has set up, input his number, and Apple will turn off iMessage to that number. That way, all the messages he gets will be through SMS.