marshmallow

Why can't I find my photos in Android Marshmallow?

Episode 1316

Paul from Virginia

Paul has a Samsung Galaxy S5 and after he upgraded to Marshmallow, his pictures have disappeared from his gallery. He found them by doing some searching. Leo says that's because Google changed where the images appear. They are now in a folder called DCIM, just like on a camera. The Samsung Gallery app needs to be updated. Leo advises using Google Photos. That's what Google wants you to use anyway, and it will automatically upload your photos.

Why do my apps time out in Android?

Episode 1277

Shannon from Nebraska

Shannon updated his mobile phone to Android Marshmallow and now his apps time out after a few minutes. Leo says that Marshmallow added a feature called Doze, which is supposed to help with battery life, and Shannon should go into the application manager settings and see if the permissions are set to allow backgrounding. It may be that they are being blocked to work in the background. For the apps that are stalliing, Leo suggests uninstalling them and then reinstalling them, paying close attention to the permissions it asks for.

How can I update my Android phone to Marshmallow?

Episode 1253

Peter from Lake Geneva, WI

Peter has a Motorola Nexus 6. Leo says it's a gorgeous phone but huge (code named Shamu). Peter says it hasn't been updated to Marshmallow yet, even though it's been unlocked. Leo says that T-Mobile got the Marshmallow update last month. Peter is on Google Fi, though. Leo says that he should've gotten it updated before anyone else. The word is that the Marshmallow OTA update has been out since October. Peter could install a factory image himself, but sideloading is tricky.