Paul has a Samsung Galaxy S5 and after he upgraded to Marshmallow, his pictures have disappeared from his gallery. He found them by doing some searching. Leo says that's because Google changed where the images appear. They are now in a folder called DCIM, just like on a camera. The Samsung Gallery app needs to be updated. Leo advises using Google Photos. That's what Google wants you to use anyway, and it will automatically upload your photos.
Mike has an LG G10 phone and it keeps bugging him about updating. He's been waiting, though, to make sure that Marshmallow is OK. Leo says it's fine, and he should go ahead and update. The battery life improvements alone make it worth it.
Shannon updated his mobile phone to Android Marshmallow and now his apps time out after a few minutes. Leo says that Marshmallow added a feature called Doze, which is supposed to help with battery life, and Shannon should go into the application manager settings and see if the permissions are set to allow backgrounding. It may be that they are being blocked to work in the background. For the apps that are stalliing, Leo suggests uninstalling them and then reinstalling them, paying close attention to the permissions it asks for.
Mike has an iPhone 5C using iBooks and he finds it hard to read. He's also a Windows user. What tablet should be buy? Leo says if Mike is used to Windows then he recommends the Windows Surface 3 or Surface Book. The Surface Book is a bit more expensive, but he can detach the keyboard and use it as a tablet.
Peter has a Motorola Nexus 6. Leo says it's a gorgeous phone but huge (code named Shamu). Peter says it hasn't been updated to Marshmallow yet, even though it's been unlocked. Leo says that T-Mobile got the Marshmallow update last month. Peter is on Google Fi, though. Leo says that he should've gotten it updated before anyone else. The word is that the Marshmallow OTA update has been out since October. Peter could install a factory image himself, but sideloading is tricky.
Kenny wants to root his new Samsung Galaxy S4 phone to update the OS to Marshmallow. Leo says rooting the phone will give him administrator priviledges, and Samsung discourages it because their security features could get bypassed by a malicious app. If he roots it, he won't be able to use Samsung Pay either.