macOS

What happened to my Documents folder on macOS?

macOS Sierra

Episode 1361

Doug from Hollywood, CA

Doug recently updated to macOS 10.12.3 and now he's getting a lot of beach balling. Leo says that Apple made a change to macOS that turns the Documents folder into an iCloud folder, and Apple never warned anyone about it. Fortunately, he can turn it off in the System Preferences. That's probably where the problem lies. What Apple has discovered is that they make almost as much from services like iCloud as they do from selling iPhones. So they're more likely driving him towards putting all of his data in the cloud so he'll have to buy more space.

Why can't I print PDF files?

Episode 1348

Arnie from Atlanta, GA

Arnie created a passport photo with a PDF program and now he can't print it unless he pays for it. So he did, but now he can't print anything in PDF unless he uses that PDF maker because it uses Adobe Acrobat. Leo says to get rid of it! He can print directly from preview in the Mac. He'll just need to drag the Adobe app into the trash. He'll also have to look in the startup folder and get rid of the startup files as well. He should search for his root system folder and his account folder. He can even use Spotlight search and look for "Adobe."