Bob has a 2011 MacBook Pro with an SSD. Now he's trying to upgrade to macOS High Sierra and he's having issues. Leo says that it's looking for the original drive, and since Bob installed it as a secondary drive, it keeps looking to install on the first drive. The simple solution is to swap his drives and put the SSD as the main drive, and the other drive as his second hard drive.
Paul is vision impaired and has an eight year old iMac. How can he update it? Leo says that as long as he can update it to the latest OS, he'll be OK, and it sounds like Paul's is updated. But sooner or later, the machine will be left behind. Should he buy a new one? Leo says these days, computers aren't that much faster from one model to another. The improvement in speed really comes with a solid state hard drive and faster memory, though.
Security experts found a piece of malware on the Mac which could have been around for years since it was written in an old Apple language called Pearl. Apple has immediately patched the problem, but Leo says a second version may still be active. The malware affects up to 90% of Mac users.
James says that on his Mac, Apple has taken away the color icons in the sidebar. Jason says that sometimes Apple just decides to break stuff because they know better, or it fits into their overall plans for the software — removing features while bringing in others.
Jason recommends checking out an application called DragThing. This would allow James to have a separate dock where he can put more applications. Then he can stop using the Finder sidebar for that.
As Leo is winging back home from his South American Adventure, Jason Snell of SixColors.com pinch hits! Jason is the former Editor in Chief at MacWorld, and is all about Apple, so if you have any questions about iOS, macOS, WatchOS or anything Mac, give us a call!
Josh has an update on his problem from last week. He had a 17" MacBook Pro and he was able to update to macOS Sierra and all his missing icons, email and other missing data came back.
Brian is tired of using Windows Outlook on the Mac. It's just plain boring and he can't do much with it when it comes to task management. Apple Mail is really not much better. What are his alternatives?
Randy has been bit by malware and it won't disappear. Leo says Randy needs to just start over. He should just backup his data, then restart his computer, hold CMD + R, erase the hard drive and reinstall. He should get his data backed up first, though. It's really the safest way to fix his problem.
David's 2010 MacBook Pro has OS X 10.6.8 and some sites don't support older versions of Safari on Snow Leopard. Leo says that David may need to upgrade his OS. But the question is, can he? The latest update says you can't update to Sierra unless he has 10.7 or later. So he needs Lion. He can't upgrade straight to the latest version. So search the app store for OS X Lion. Here's where - https://itunes.apple.com/us/app/os-x-el-capitan/id1147835434?mt=12.
Greg recently got MacBook Pros at work and he's having issues turning the laptops on and off. Apple took away the classic startup chime, and it takes about 20-30 seconds to figure out if it's actually on. Leo says that there's a terminal command that's supposed to turn the chime back on: NVRAM BA=%01. If that doesn't work, Apple may have disabled that.