macOS Catalina

Do I have to upgrade to macOS Catalina before Big Sur?

macOS Big Sur

Episode 1736

Stan from California

Stan wants to know if he should wait until Big Sur or upgrade to macOS Catalina now? Leo says that you have to upgrade to Catalina first, since it eliminates all 32 bit apps. This will give you time to convert your other 32 bit apps to 64. It'll be pretty straight forward. But moving up to Big Sur may be more problematic because of how they approach kernel use. But you could wait and see what happens and stick with Mojave until Big Sur comes out and then see if you have to. Why do it twice if you don't really have to?

Why can't I print after updating Catalina?

macOS Catalina

Episode 1698

Ron from San Marcos, CA

Ron has a new iMac which he updated to macOS Catalina. But now he can't get it to print to his HP OfficeJet. He downloaded the latest drivers, but that hasn't helped. Leo says that those drivers may not be for macOS Catalina. Go into the System Preference page and see if it sees the printer. If it does, then select add and let macOS download the drivers itself. You may also need to remove the printer and then add it again.

How do I sync my phone in Catalina?

Catalina OS

Episode 1688

Tom from Warren, OH

Tom got a message from his iPhone 11 Pro that his phone was almost full. So he's been moving stuff off. But how does he back up his playlists? Leo says you can do it wirelessly. Go into settings and look in "about" to see what's taking up all the room. Then, you can go into the Music app and delete the music artist by artist. But in Catalina, you can still sync in the music app as you used to with iTunes. Select Sync check songs only.

How can I keep using my old 32 bit software in macOS Catalina?

Catalina

Episode 1674

Joe from Garden Grove, CA

Joe upgraded to macOS Catalina and has now lost his ability to use Adobe Photoshop CS5. Leo says that's because CS5 was a 32-bit app, and macOS doesn't support 32-bit apps anymore. You can subscribe to Adobe Creative Cloud, but that's really your only option. You can subscribe to Adobe Photoshop and Lightroom for $9.99 a month. If you need other apps, then you're looking at the $52.99 a month full option. One thing to consider is buying Adobe Photoshop Elements. That's about $89.