macOS

Why Can't My Macbook Pro Run Zoom?

Zoom

Episode 1768

Penny from Apple Valley, CA

Penny and her boyfriend are both teachers, and they teach people gardening and welding. Both now require distance learning, but they aren't very computer savvy. Will her 2012 Macbook Pro do the job? Leo says that Apple limits what version of the operating system she can update to using that Mac. It's possible that the age would prevent updating to the latest macOS, which Zoom may require. But the 2012 model should be OK. Check out AnyMac.com to see what version of macOS is compatible. 

Use Apple's Family Sharing With Up to 5 Others Members

If you want to let a family member use some of your favorite apps, media content, and iCloud storage, use Apple Family Sharing. It lets you share stuff with up to five family members, from music to TV+ movies. This is also useful for letting family members use your device without letting them know your individual Apple ID. As an adult (the organizer), just invite the others to join, then select which services can be shared. The other members still see their own personal content and recommendations personalized for their Apple IDs.

Can I Install macOS BigSur on a Bootable External Drive?

BigSur Desktop

Episode 1763

John from Wisconsin Rapids, WI

Joe is buying a new Mac Mini and wants to know if he can install macOS BigSur onto an external hard drive and run from that. Leo says you can, sure. But make sure you format it to APFS. But what about Pro Tools. Leo says that Pro Tools doesn't support Big Sur yet. That's not a good sign since major studios are using it to record music. And he's heard that Apple may continue to sell an Intel version of the Mac for that very reason. So since Joe uses ProTools, he may want to stick with macOS High Sierra since he needs ProTools to work consistently. 

How Can I Run Windows on My New m1 Mac MiniM

Windows

Episode 1756

Myra from Anaheim, CA

Myra recently got an M1 Mac Mini to replace her old Windows machine. How can she run her Windows teaching programs with her new Mac? She hears that Parallels isn't perfect for running Windows virtually.

Leo says that the M1 doesn't use BootCamp anymore, so it is virtually the only option now. Leo says that VMWare Fusion is the other virtual option. But both VMWare and Parallels have yet to release an M1 version. However, Parallels has released a technical preview version that you could try. But there is another challenge. You need a special version of Windows.

How Can I Make Room on My Mac to Update to Big Sur?

Macbook

Episode 1755

Al from Columbia, SC

Al has a 2015 Macbook and he's running out of space, so he can't install Big Sur. Leo says that Al should get an external drive to copy off his data to free up space. Maybe even make a bootable copy of the hard drive and then start from scratch with Big Sur after erasing the drive. Then restoring the data. So get a terabyte external drive and try that. Time Machine is also a good option with that external drive. That's Apple's own way.

But is Big Sur worth it? Not for an older Mac. So if he's up to Catalina, that's good enough for that 2015 Mac.

Apple working overtime to make M1 Work with Apps

Apple M1 Chip

Episode 1751

Leo says that Apple has been working overtime to make sure their new M1 Macs are able to support apps that could've been left behind with the shift to the Intel platform. The result is a platform that is much faster, with fantastic battery life. So fast, that Leo says M1 is going to change the computer world as we know it. Sadly, Apple will likely keep M1's architecture for themselves, as their "secret formula for coca-cola." 

Leo's advice for upgrading: if you're a PC user, get the cheapest M1 you can to buy into the ecosystem. The road will be dramatic as time goes on. 

Click Show Package Contents to Access Your Photos in iPhoto

If you recently bought a new Macbook to replace a much older Mac, you may have trouble restoring old backups of photos and video stored in iPhoto from the elder machine. Pictures in iPhoto are stored in a blob called the "library". You have to right-click on the icon (which is secretly a folder) and select Show Package Contents, then you can find the original photo files (possibly sorted by year) that can be copied to your backup location.

Why do I keep having to log in when I go online with my VPN?

MacBook Air

Episode 1749

Ed from Huntington Beach, CA

Mike is having issues with his Macbook Air forgetting his passwords when he's online. He constantly has to log in. Leo says that this is a common problem with macOS, especially when you have 2 Factor Authentication enabled. And if you're using a VPN, your location isn't the same, which could be prompting macOS to make you log in again. Apple is good on security, obsessed with it actually. As such, it's likely that since Mike is using a VPN, the location changes, and thus, macOS requires a new login. So try turning off your VPN and see if the issue continues.

Is My iMac Display Dying?

iMac Display

Episode 1748

Dennis from Escondido, CA

Dennis' 2011 iMac is showing lines on a white screen. Leo says it could be a failed monitor, or even the cable that connects to your monitor has failed. The OS may have been corrupted as well. Try booting into recovery mode. CMD+R. That will bypass the loading of the OS and will allow you to reinstall the OS. You can also try target display mode. If the problem persists, the Mac needs replacing., because it'll cost too much to fix.

Should I upgrade to macOS Big Sur?

Episode 1747

Jim from Atlanta, GA

Jim recently bought a Mac Mini to do freelance video editing. He also recently got a MacBook Pro laptop from work to do editing at home. He had to roll back to Mojave after problems in Catalina. Should he update to macOS Big Sur? Leo says no. Big Sur has problems right now, and if you're using your Apple products for working, there's no rush or advantage to upgrading the OS.

Big Sur is a huge change, and is primarily written for Apple Silicon Macs. So if there's no real need, why rush?