Mike wants to know if he should buy a MacBook Pro instead of his old MacBook Air. Or should he go to a Dell XPS laptop? Leo says it depends on what Mike is going to use his laptop for. Leo says that a MacBook Air is a great choice for doing Mike's business. But so is the MacBook Pro. Leo would recommend the 13" model for better battery life. Leo also says that the new HP Spectre 360 will be coming out in a few weeks and it'll offer all-day battery life. Thin and light. It also has the 10th-generation Intel processor.
Robin's 2012-13 MacBook Air has finally died. He gets the "blinking question mark." Leo says that the computer can't read the hard drive, and that's a fairly easy fix. But where and how? Leo says to go to OWC. Not only can he get the right drive by looking up the model number, but they also have video tutorials, and will send the right tools to do it.
Dan is shopping for a MacBook Air for his son's trip to China. but when you add more RAM, it's more than the MacBook Pro. So should he get a MacBook Pro instead? The MacBook Pro will have a faster processor and more storage, plus the size is about the same. So maybe the MacBook Pro will be a better option. Especially since it offers more storage for $500 less. It has the older butterfly keyboard, however, which could cause problems if eating while working. SO make sure to buy AppleCare plus.
Ashley is trying to sell his MacBook Air on Craigslist, and the person most interested wants to pay through PayPal and have it shipped. Leo says that the benefit of PayPal is that there are guarantees for payment. However, there are cases when those guarantees are not enough. So it's important to take a close look at what PayPal will do to protect him. He should look at their buyer ratings on eBay, if they have them.
It's always hard to prove if they got the item, and they can always say they didn't receive it. So he should make sure he is protected.
Rob has a process in his Mac called "User Event Agent" and he doesn't know what that is. Is it necessary? Leo says it is. It just monitors all of his activity. This includes mouse key presses, typing, etc. If he were to stop it, his computer would become unresponsive. He shouldn't really get caught up with what he finds in the Task Manager, especially when the processor and RAM are being used.
Ron wants to know whether he should buy a MacBook Air or a MacBook Pro. Leo says it comes down to what he needs. If he has a need for speed, he should get the MacBook Pro. If he likes all day battery life, and doesn't mind lesser performance, then he can save money and get the MacBook Air.
Apple announced an updated MacBook Air, Mac Mini, and a far more powerful iPad Pro with an 11" screen, that is faster than not only most MacBook Pros but just about every laptop on the market. This is thanks to the A12x Bionic designed by Apple. Leo says that Apple is signaling that desktops and laptops are on the way out, and iPads are here to stay. Apple is also planning to dump Intel in favor of their own chips in the future.
The scuttlebutt is, that on Oct. 30th, Apple will be announcing two new iPadPros, one 11", both bezeless, with FaceID. They will essentially be large versions of the iPhone X. But there's also a belief that Apple will make a slightly smaller 12" model, with a larger screen. There may also be no lightning port, but instead, a TypeC charger port. Leo also hopes that Apple introduces a new MacBook Air with a hi resolution screen. The rumor that Leo finds hard to believe is a new Mac Mini. He hopes so, it hasn't been updated in forever.
Matt is thinking of getting a MacBook Air with an i7 or a Mac Mini. But he's been holding off because he keeps hearing rumors of new models. Leo says that the problem with those two devices is that they haven't been updated since 2015, so buying one will get him an antiquated processor. The screen is also low resolution by comparison to today's standards. Leo also says that the rumor of a Mac Mini is extremely unlikely. There's no real data to support it. In fact, since Apple is more focused on mobile devices, it's more likely that Apple will discontinue it entirely sooner or later.
Rico is trying to replace the cracked LCD screen on his MacBook Air. He's having issues with the LCD layers underneath the glass. Where can he buy a replacement part for that? Rich says that Rico should go to iFixIt. They not only will show him how to fix issues like that, but they also offer the parts and tools to do it.
Another option is to buy a broken MacBook Air for parts. He can check OWC at MacSales.com. They have parts as well, but mostly for upgrades.