An Apple ID helps unify your personal use across multiple Apple devices, such as iPhones, iPads, and MacBooks. If you have forgotten the password to your Apple ID and need to reset it, head to iforgot.apple.com and enter your ID name. The website will ask you some questions to verify ownership, but soon afterward you will be given the opportunity to change your password.
Johnny is looking for advice on what to replace his 2012 Macbook Pro with. It's getting a little slow. Leo says to go to MacFixIt and see what upgrades can be done to the laptop to extend its life. But Apple is about to put out a new line of laptops running the M1X chip in October. So if he can wait until then, it would be a good idea. But if he can't, he really can't go wrong with the current M1 Macs. The MacBook Air would be the best choice, especially for a student. But if he can wait, do.
Ryan's mom had an old 2013 Macbook that the battery is starting to swell. Leo says that Apple will replace it for a price. About $129. She can also do it through iFixit. It's a pretty easy fix. And she'll save money since the battery itself is really only around $60. But if it's a retina Macbook, it's been glued in and so she can't do it.
Apple makes removing startup items a more complicated process than it likely needs to be. But if you have some annoying windows popping up on your Mac when you log on, you may need to look in your (often hidden) Library folders. Launch Agents, Launch Daemons, and StartupItems can cause your device to automatically load items every time. Just be careful to not change System files that keep your Mac running properly. Alternatively, check under System Preferences -> Users & Groups -> Login Items tab. You may see apps, files, or folders that open when the associated user logs on.
The less you spend on a computer, the more likely it'll break. Go for the higher-end Pro/business-grade model because the hardware will be better and won't get frustrating early down the road. The computer you want is close to $1500 to $2000...unless it's a Chromebook. We all need to reset our expectations for Windows and Mac products. Overall, it's gonna cost more than you wanna pay, but it'll be worth it in the long run. If money is especially tight, a Chromebook refurbished with some DIY upgrades could also work out.
Valerie wants to know if Apple will ever bring back the small 11" Macbook Air. She's on her second one. Leo says he doesn't really know. But the rumor is, that they will do a 14" with no bezel, so it'll have a smaller form factor. Look for it in June. But an 11" model isn't really in the cards anymore. The other option would be the MacBook Air, and with the M1 chip.
If you've got a Mac and are thinking about upgrading to a new model now, just wait a bit longer. Apple teased their next Worldwide Developers Conference for June 7, 2021. "WWDC21 will offer unique insight into the future of iOS, iPadOS, macOS, watchOS, and tvOS" according to Apple. So just hang on to see what new models wield the powerful M1 chip (which is currently only on the Macbook Air, Macbook Pro 13", and Mac mini) as well as a possible physical redesign. If speculation comes true, these new devices will be worth waiting for.
If you recently bought a new Macbook to replace a much older Mac, you may have trouble restoring old backups of photos and video stored in iPhoto from the elder machine. Pictures in iPhoto are stored in a blob called the "library". You have to right-click on the icon (which is secretly a folder) and select Show Package Contents, then you can find the original photo files (possibly sorted by year) that can be copied to your backup location.
Matthew says that he's been having issues with a used Apple MacBook laptop maintaining a charge. Leo says to change the battery. If that's an issue, then he can move to the charger itself, and they fail. If it's not the power adapter or the MagSafe, then look to the cords. Outside of that, it will point to the circuitry inside. He can download Apple's diagnostic software, it's been leaked online. But if there's something inside, Apple will require replacing the logic board, and that's nearly the cost of an entire computer.
Matthew's 2012 retina Macbook Pro recently died and he wants to know if he should repair it or buy a new one. Rich says that $900 is a pricey repair for a laptop that's 7 years old. He is better off using that money to buy a newer and faster one.