location data

Sam Abuelsamid ... Collected

Sam Abuelsamid

Episode 1643

There has been a question lately if Google and Apple collected data from a smart connected car. Sam says that to date, they don't, other than the location history from your phone unless you turn it off. Also, if you connect your phone to the car, your car GPS is more accurate than your phone, and depending on the manufacturer, that car may provide location data to your maps app.

Can the iPhone Show Me where I am?

Google & Apple Maps

Episode 1587

Mark from Reno, NV

Mark needs to prove where he was to someone. Leo says that you can see where you've been by going to google.com/dashboard. Click on maps, then more, then timeline. If it's enabled in the application settings, you will see a history of where your phone has checked in within the network. It should go as far back as 18 months at least. If that isn't good enough, you could contact your carrier as they will have that information available. But that information is only available to law enforcement as they can get access to that information without a warrant. So using Google is your best bet.

Why is my iPhone using so much data?

Apple iPhone 7 Plus

Episode 1418

Bill from Simi Valley, CA

Bill has a family plan with Verizon and one of his kids has been using up most of the data resulting in three overage charges. The problem is, he doesn't use it much. Leo says he'll need to look at the phone and see what it says. He should look at the cell usage in the settings. If it roughly matches, then there's something that the iPhone is doing that is burning up bandwidth. The good news is that he can look at the data usage by app in the iPhone's settings.

Why is my GPS location data inaccurate?

Episode 1296

Jonathan from Scottsdale, AZ

Jonathan's phone has been reporting inaccurate location information. It's always connected to the data network. Leo says that the data network often defaults to the data center which can change. Leo says to try a different app to see if it's an app centric issue or a phone issue. He should go to Google Maps. It will tell him where he is at all times and he can see where the GPS is reading in its history. It could be a failing GPS chip, or sometimes the location information being transmitted from the network.