Rio James recently got an email thanking him for payment and comes with a statement attached. But he never made such a payment. He knew right away that it was a phishing scam. Leo agrees, saying that the idea is to get him to open an attached PDF File that has been corrupted with a worm or virus. In many cases, it's harmless if the software and Windows are updated. If not, then it can take over a machine. The whole idea is to play on fear and greed, even curiosity, and get him to click on the link without thinking. So RJ was wise not to open it.
When you want to find out if you should stay away from typing in a suspicious and possibly fake web address, check the URL's TLD (top-level domain) which should imply whether the site is legitimate or not. For example, if a web address reads Google(dot)com/blahblah then it is a legitimate Google page. However, bad guys can spoof Google and create an address like Google(dot)badguy(dot)com which may easily deceive many victims at first glance. Always be cautious of deceptive URLs and links that can infiltrate your device if clicked.
Marco wants to know if he can trust getting links from friends on the iPhone. Leo says that if his friends send him links over a PC, he'd be worried. But over the iPhone, it's completely safe.
Mark is finding that links aren't changing color anymore. Leo says that with the advent of CSS, links have stopped changing colors and just remain the same color, unless specified in the style sheet settings. One option could be to use the accessibility settings in Chrome to make that change. Google search will change link colors. A feature could be turned off in his browser. He may want to try resetting it. The chatroom says that when you're in incognito mode, the color won't change.
Clay keeps getting email from Google saying someone tried to access his account with a link to say "check your devices." Leo says it may be legit, but he should never click on links in email. Instead, if he's a Gmail user, he can go the bottom of his Gmail and find a link that gives him information on who has used his account. He shouldn't ever click on a link or button embedded in his email. It could be a spoof or phishing scam. Always go straight to the source.
Joan is trying to add a link to her Paypal account in a Word document. When she copies and pastes the link, she just gets an error message that says "last action could not be completed." Leo says that just typing the URL should automatically turn the text into a hyperlink. Leo advises not copying and pasting a link. Joan should just give people her email address that's connected to her Paypal account. Paypal has a new mobile money transfer that will give her a special address so that she can transfer money directly.
David would like to use a URL shortener when he tweets. How can he do that? Leo says that Twitter usually does it automatically. But if not, Leo advises using Bit.ly. Then he can input the URL and add it. He can also customize it.
However, the disadvantage is that it's not apparent where the link leads to, which can be risky.
Todd is a blogger who writes about Theater lighting and he uses Google docs to share links to his research data. As he gets more and more links, he'd like a better, more efficient way to share these links. Delicous, perhaps?