Beware of the Apple AirPods Max, especially if you're tempted to get them! They just are NOT worth the expensive $549 price tag for the average consumer. The main issue is the audio quality, as lossless audio doesn't seem to be supported even when the product is plugged in with a Lightning-to-3.5mm cable. The headphones should've supported an option for Airplay. The noise-canceling is pretty good thanks to the processors in both ears, so the AirPods Max makes sense for plane travel. But there are simply cheaper, competent alternatives out there.
Ann complains that her iPhone won't charge in her car anymore. She gets a message saying "accessory not supported." Rich suspects that the port in her mobile device could be a bit dirty and blowing it out could help improve the connection. But it could also be time to get a new cable. They do stop working after a while and that message usually indicates a degrading connection. For the fastest, go with a USB-C to Lightning cable.
Shar wants a new iPhone but what about her headphones? Leo says that the new headphones will have a lightning connection to plug into the phone, and there will be an adapter for older headphones. Unfortunately, it's not possible to listen and charge at the same time without an additional adapter. Not having a headphone jack is less of a big deal than Shar may think, though. Of course, the way around this is to use Bluetooth headphones.
Josh wants to be able to still watch videos on his iPhone 7 while charging, but he's had latency issues with wireless audio in the past. What can he do to be able to still listen to audio and charge his phone at the same time without the latency problems? One solution is to get the $40 Belkin dongle, which plugs into the Lightning port and has a port for charging and headphones simultaneously. The audio that comes out of the Lightning port is still analog audio, which is the same as the old headphone jack.
Lamarty wants to know what happened to the Note 6. Leo says that Samsung skipped it, wanting to even the numeric sequences between the S series and the Note series. But they're also changing the power plug. Leo says that's a good thing. It's the Type C connector, and it will be good because it can't be inserted incorrectly. He could just plug it in either way. It's also much more versatile. All manufacturers will be going towards it except Apple, which did the same thing with its Lightning connector.
Leo thinks that John is incredibly lucky that his computer will start up and work at all after that, especially since John saw smoke coming out of the computer after it happened! Since it's only the audio he's having problems with, Leo thinks it may have just fried the sound card or even just the speakers. He could try disabling the computer's sound through BIOS to see if that stops the annoying screaming noise. Any connection into the wall is potentially a problem if lightning hits the building. Even appliances can get fried if lightning strikes.