Joe's LG G4 has an issue where the Bluetooth keeps turning off. Leo says it sounds like a hardware issue. Doctor Mom says that unless he pairs the Bluetooth, it may just turn off automatically. Joe can't even get that far, though. Joe could just do a factory reset and see if that solves the issue. If not, then it's time to send it back.
Lou has an LG G4, but it over heats a lot and the battery dies quickly. Leo says that can happen because of an application that keeps running. But Lou says he's had the problem with three different G4s and multiple batteries. When an app won't stop, it just kills the battery and can overwork the processor to the point of overheating. There also can be lemons. When a company makes millions of phones, a certain percentage can end up that way.
It's time for Amy to upgrade to a new phone and she wants the best camera she can get. Leo says that most have great cameras these days. The Samsung Galaxy S6 is one of the best, as is the Galaxy Note 5, but low light performance is an issue for any mobile phone camera. She should look at the reviews and see what the F stop number is. The lower the number, the better it is in low light.
Mark is on his third HTC One phone. It keeps breaking and has lousy battery life. Leo says that is the most annoying thing about smartphones is battery life. It's awful. There are two ways that Android phone manufacturers have addressed it ... the first is Quick Charge, which will recharge your phone in about an hour. The other options is to choose an Android model that allows you to swap out a secondary battery. LG has the G4 and it's easy to open and replace the battery. In fact, LG offers a second battery in a kit with a mini sd card. The Samsung Galaxy Note IV is another.
Edward has been having issues with his OnePlus One and he really wants to get a different phone. Suggestions? Leo says he wouldn't give up the OnePlus One just yet. He should try a factory reset first. Then look at his apps. Maybe there's a bad app that's causing it. He also may want to try and put the Oxygen OS on it. That could also help.