Jack is looking to get a new laptop and wonders if the Surface Pro would be a good option. Leo says that the Surface Pro is essentially a tablet with a detachable keyboard that isn't good. And it's very pricey. So make sure you type on it a lot before you buy it. Since Jack had a Thinkpad in the past, he should consider a new model. They're built out of carbon fiber, so they're thin and light. Look at the T490. It's excellent and they're built like tanks. If you really like the tablet feel, look at the Lenovo Yoga.
Tommy bought a Google branded Chromebook. Leo says that you can get 12 hours battery life on that chromebook and it's incredibly secure. You pay a bit more for Google's brand, but they are well built, will always be updated, and offer great security.
Apple recently announced a new 16" MacBook Pro, which marks the return of the 2015 mechanical keyboard, an escape key, faster processors, and a better cooling system. Leo says that it's also a little heavier and thicker with a better battery. Has Apple been chastened by consumers and are now starting to listen? Leo thinks that may be the case.
Andy wants to get his granddaughter a Chromebook for Christmas. But he doesn't understand what EMMC storage is. It has 128 GB worth. Rich says that EMMC is basically the same kind of memory that's on your mobile phone. So, it's flash memory. RIch likes the HP i3. It's a pretty good model, great for someone who spends most of their time in the Cloud. In fact, most people are better off with a Chromebook.
Bill has to buy a new Macbook Pro and wants to know if he should wait for the rumored 16" model, or buy the 15" now. Rich says he's in the same boat and he wants a 16" model as well. Check out the MacRumors Buyer's Guide. It's been about 123 days since the last model was released, and the average is 301 days. So it's likely he'll be waiting a while.
Matthew's 2012 retina Macbook Pro recently died and he wants to know if he should repair it or buy a new one. Rich says that $900 is a pricey repair for a laptop that's 7 years old. He is better off using that money to buy a newer and faster one.
Gary uses Microsoft Outlook and OneNote and wants to know if he can use a Chromebook. Rich says that the Chromebook is super simple for 99% of everyone who lives online. But if he lives and dies by those two apps, he is not going to get all he needs in a Chromebook.
Mike wants to know if he should buy a MacBook Pro instead of his old MacBook Air. Or should he go to a Dell XPS laptop? Leo says it depends on what Mike is going to use his laptop for. Leo says that a MacBook Air is a great choice for doing Mike's business. But so is the MacBook Pro. Leo would recommend the 13" model for better battery life. Leo also says that the new HP Spectre 360 will be coming out in a few weeks and it'll offer all-day battery life. Thin and light. It also has the 10th-generation Intel processor.
John has a 2011 MacBook Pro that runs excellent. But he's concerned that he won't be able to update it soon. Leo says that if you can run macOS Mojave, you'll probably be OK for Catalina. One thing that could help is to put a new SSD hard drive: that'll help your Mac out. The only other thing you can do is update your battery if you can get one. Leo says there's no real reason to spend the money if you're happy with how it works, and you'll be getting security updates for at least 5 more years. So keep using it!
Mark wants to get a Chromebook or a small, cheap laptop. Leo says that he's a big fan of Chromebooks, and for most users, it's a very good choice. Most people buy a computer that is too much for their needs. The beauty of ChromeOS is that it's very secure and inexpensive. But it always has to be connected to really do what users need to do. HP makes a really good Chromebook. Leo recommends only using Google Chrome on a computer for a week, and see if it is tolerable.