Jason is tired of maintaining his Windows machine to guard against malware, so he bought a Chromebook. He really enjoys the simplicity of it and how secure they are. Leo says that Chromebooks are great and everything is going online now. So with that, all most people really need is a Chromebook. Even photography and videography are starting to be done online.
Dan is shopping for a MacBook Air for his son's trip to China. but when you add more RAM, it's more than the MacBook Pro. So should he get a MacBook Pro instead? The MacBook Pro will have a faster processor and more storage, plus the size is about the same. So maybe the MacBook Pro will be a better option. Especially since it offers more storage for $500 less. It has the older butterfly keyboard, however, which could cause problems if eating while working. SO make sure to buy AppleCare plus.
Jeff has a laptop where the batteries are worn out. He'd like to remove the batteries and connect it directly to his car electrical system. His card is 12v. Leo says you can easily get an inverter to plug it directly in. That's the easiest solution. But that's going from DC to AC and back to DC, which seems a bit silly. But since your car is 12v and the laptop takes 11.1v, it could perhaps be done.
Glenda has an Asus Gaming computer and it constantly slows down, and is too heavy. So she wants something lighter, like a Mac Air or iPad Air size, that she can use Microsoft Office with. Leo says that there are versions of Office for the iPad, so going with an iPad Pro could be a good option. You can get them with a keypad and it's just like a laptop (costs the same as a laptop, too). Microsoft's Surface tablets are also a good option if you still need to use Windows. But if you don't, then the iPad Pro is worth looking at.
Joel is a Disney Imagineer, and he needs a new laptop to run Maya 3D modelling software. Leo says a MacBook Pro is ideal for that purpose, but Joel is a PC guy. Leo says a laptop with the RTX 2070 GPU would be great because it would support raytracing.
Josh has ordered a theft detection system that puts UV dots all over your computer. It's like an asset sticker from your company or school. This kit uses microdots though, that leave behind residue that can still be read. Leo says that could be good. But it could also be hype. Police are also prioritizing crimes and they may not really care about property theft unless violence is involved. An interesting idea, but more likely just security theater.
Joe's laptop won't connect to the internet. Leo says that some laptops have a function key that will set your laptop into Airplane mode. So check that out. Other than that, there may have been a corrupted WiFi driver that's preventing the internet from talking to your router/modem. But Joe erased some "unnecessary files" and Windows told him to do it. Leo says that's not the case here. But Microsoft has a tech note about this same issue.
Rich is a long time Mac user, and he's been using Quicken 2007. He's recently been having issues using it with macOS High Sierra. Leo says that having a dedicated Quicken machine running Sierra would be a good way to take care of his data through Quicken, and using an SSD will make it last a good, long while. The real deal is the battery of his older laptop. It'll eventually need to be replaced. But Rich should be able to get another 10 years out of it.
Christine's son has a laptop that has completely lost its Wi-Fi connectivity, but it still works when its hardwired. Leo says that laptops have an Airplane Mode with a function key that will disable the wireless connection. It may be that he accidentally disabled it. They should look in the Wi-Fi settings to see if Airplane Mode is on.
Bruce recently bought a 15" MacBook Pro, running Windows 10 dual boot with MacOS and BootCamp. Can he run multiple monitors with it? Leo says yes he can, but with a dock makes it really easy. He can find them at MacSales.com. Leo runs up to three in extended mode and it's the best way to work. But Leo says it may be better to get a Mac Mini with an ultra wide 34" curved monitor.