laptop

Don't Buy Windows Computers That Have No Room for Updates

If you are a Windows user, do not buy a personal computer/laptop with so little storage that it can't easily download the latest Microsoft updates because it can't fit them. Even if they're super cheap and tempting. It makes very little sense when Microsoft is pushing out such massive updates while PCs exist with such small hard drives. Windows 10, version 2004 has system requirements of 32GB or larger!

Call Microsoft for a Refund on In-person Support

Microsoft has closed all 86 of their stores due to the ongoing pandemic, but what about your one-on-one support that you paid for? So frustrating, isn't it?! Their Assure Plan may include alternatives to in-person meetings, like online chats, but certain customers expected/needed inspections from an actual store expert. Try calling and pressuring Microsoft to refund your payment. They should make good on the situation.

What's a good Linux laptop with a large screen?

Lenovo Yoga 710 15"

Episode 1386

Robert from University City, CA

Robert wants to buy a personal computer that is well built and runs Linux with a 17" screen. Leo says that most laptops top out at 15", but there are a few 17" models still available. Lenovo is one of the few manufacturers that ship laptops with Linux. Lenovo's P51 has a 15.6" screen. Lenovo's X1 Yoga has a great 15" model with an excellent keyboard.

Why is my HP computer running so slow?

Episode 1253

Lois from California

Lois has an HP computer that is running very slowly. She's wondering if there's any program she could get to speed it up. Leo says there are cleaners, but none of them are any good and she should avoid them. The only and best way to fix a slow computer is to start over fresh. Lois should backup her data and then run the recovery disk, wipe the drive, and reinstall Windows. Most computers nowadays don't come with recovery disks, but computers 5 years ago likely did come with them.

What Windows laptop should I get for my husband?

Microsoft Surface 3

Episode 1196

Dina from Manhattan Beach, CA

Dina also wants to get her husband a new laptop, but he doesn't like Apple. What about the Microsoft Surface? Leo says that the Surface 3 is great. She doesn't need the pro version, which is $1300. But the Surface 3 is a small, light tablet that a keyboard can attach to. It also comes with Office. Dina should check out the Microsoft Store for more.