John wants to know what's a good way to clean up his iTunes and back them up to the cloud. Leo says that iTunes Match is great because users get 256kb aac copies placed in the cloud and they can replace those old MP3s with much better versions. What can he do with all the songs named "Track 1?" Leo says the file name isn't as important as the metadata, and iTunes Match needs to know the metadata of the song to match it, but there are several programs that can replace that "track 1" with the title.
Mary wants to upload her own music to the cloud. What services would let her do it? Google Music and Spotify will both do that. Apple can also do this with iTunes Match. Once up in the cloud, she can then download the songs to her smartphone, or stream them directly. Amazon doesn't do that anymore, sadly.
LeBaron has a 2010 iMac computer that is getting very slow, and Leo suspects that the culprit is a failing hard drive. The upgrade is non-trivial, but it can be done. Leo recommends going with a solid state drive to make it a heck of a lot faster. Then connect an external drive for the data. What Leo recommends is going to Otherworld Computing and look up the model. You can see what parts are needed, along with tools. Then decide whether to try to DIY or to have it done by a technician.
Dave has an old school iPod that he loves to use every day. Leo says that what killed the iPod is music streaming. It's the HBO model and everyone likes having access to more music, even on a monthly basis. It's really a commodity now. It's not so much a work of art anymore -- it's a service. But Dave can't access the service with an old school iPod. He'd need an iPod Touch for that, or use his mobile phone.
Scott is using iTunes on his iMac and he's trying to move his music to his new Samsung device. Leo says that if the music is copy protected, he'll have an issue. If it isn't, then he can easily use a product like DoubleTwist to get his music on it. For copy protected music, Leo advises getting an iTunes Match subscription. It's $25 and it will replace the copy protected music with DRM free music.
Ian is trying to back up his iTunes folder with a flash drive, but the drive turned out to be too small. How can he tell how large his library is? Leo says to open the iTunes program and look at the bottom of the window. That will give him a general idea of how big the media folder is and how much music it contains. He can also just right click on his iTunes Media folder and select "Get Info."
William uses an iPhone 3GS and an iPod and wants to upgrade to an Android phone. Leo says that if he wants to move from an iPod to an iPhone, that's really easy via iTunes. For music he bought awhile ago through iTunes, however, he can't move that to Android. He'll have to strip all the DRM out by paying $25 for iTunes Match. Then he can download all the music back from Match with DRM free versions, and with better quality sound. There are some apps that will enable him to move his music from the iPhone to Android.
Apple responded to complaints of Apple Music users having their music deleted by saying that they aren't deleting the music deliberately, but it could be a function of users who are subscribed to both Apple Music and iTunes Match. Leo says to choose one or the other because Apple has never adequately explained how both work in concert.
Pete has music at Apple iTunes, Google Play, Amazon Music, and a host of others. Plus he has thousands of mp3s and CDs. How can he consolidate it all onto one portal? Leo says if he has no copy protection issues (and he shouldn't anymore) it's going to be easy.
Ellie says that Apple Music has screwed up her phone. Leo says that the problem lies with having iTunes Match. What that means is that her phone isn't setup with iCloud Drive, so her phone just doesn't see the files. It hasn't been deleted, it's still in the cloud. iCloud Music Library and Apple Music must be turned on. Otherwise, it will only see the puchased content.