Why are OS X Mavericks and iOS 7 causing so many problems?

Episode 1047

Todd from Freedonia

Todd has been having a lot of problems getting his 2009 iMac to boot with Mavericks, and he's been having problems with audio cutting out when watching videos. Leo says that Mavericks seems to have a lot of bugs, and since most of them are not consistent on every machine, it's hard for Apple to fix them. We put Apple up on a pedestal, and expect more from them, but there are bugs and problems nonetheless. Leo says that his installation sounds particularly bad, so he should try reinstalling Mavericks. If the problem persists, it could be that he has a failing hard drive.