Howard's Windows computer thinks he's in China when he uses Skype. Leo says to go into your Windows region settings and check the location setting. By default Skype will self populate the location for you. There could be a problem with his IP address. There's probably a batch of IP addresses that used to belong to an ISP in China and it's associating with it. Your ISP should be able to fix that if you request a new IP address. You can also just unplug your router and then plug it back in and it will get reassigned. Check out MaxMind.com. They provide IP Address Geo Location.
Leo has Comcast at home and he got a warning that he has exceeded his bandwidth cap of 1TB. Leo says he hasn't done anything different than before, however, and he wonders if the metering is accurate. Additionally, Leo has discovered that Comcast uses a man in the middle scheme and can take over his screen if they so desired. That's bad news because privacy issues abound.
Brian is concerned that the more data he creates with his phone and computer, the more data is out there for people to know about him. How can he be more private online? Leo says his mobile phone leaks data in a wide variety of ways, and not even the iPhone is invulnerable anymore. The best way is to just get off the internet. Since that isn't practical, he'll have to compromise and just be careful how he shares data. He should avoid social media. He should remember that his ISP knows everything he does online.
JC was looking for a new router to get some more advanced networking features, such as VPN and VLAN. He found the Netgear AC1750 with VPN support for $130. He found out that the VPN support also supports DDNS, which can be used for free as long as you go in every 30 days and click the link to renew it. You could also pay $50 a year for it. He was paying $45 a month for static IP addresses along with the necessary equipment and taxes to have it in his house.
This week, Wall Street punished cable companies in trading as news came out that so called cable cutting or cord cutting, is accelerating faster than anyone expected. On top of that, investors and Cable companies are learning that the next generation of viewers aren't watching TV at all. They're watching YouTube. And that's got cable companies and TV broadcasters mighty nervous. But ISPs are jacking up the price of internet to the point where cord cutters aren't saving anything to cut the cable, especially when you add additional services like Netflix, HBO Now and others.
Bob is moving to Yucatan and he says that internet access really isn't all that great. Can he combine both Wi-Fi and cellular into one master service? Leo says that's called modem bonding and it requires a very smart infrastructure from end to end. Generally, he can get it from one ISP that handles it all from the back end. It's a challenge, however. Satellite may be a better choice, although latency will be an issue.
Tamar has been using AT&T for 15 years and she's been thinking of changing her internet service provider. She wants to know if she can keep her AT&T email, though. Leo says no. That's an AT&T domain name and as such, once she cancels her account, the email will get shut down.
Tamar wants to move to Time Warner Cable, but she doesn't want to get rid of her TV service through DirecTV. Leo says she doesn't have to have cable TV through Time Warner, she could just get internet. It may cost her about $10-20 more, though.
Sharon wants to create a hotspot so she can have Wi-Fi on her laptop. Leo advises using a MyFi Wi-Fi Hotspot card, which are available through her carrier. In general, she'll be charged an extra $30-50 a month. Leo says it's likely cheaper to go to an ISP and wire her home for internet. DSL Extreme has $13 a month deals for the first year.
(Disclaimer: DSL Extreme is a sponsor).
Shell is looking for an option for internet service for her tablet. Leo says Shell's options are cable or DSL. Cable is faster, but DSL is more consistent. Leo recommends going to broadbandreports.com. It's an independent site that will tell her what service is available in her area and provides reviews on that service.
Leo recommends going to her cellphone provider and tell them you want to add a tablet. They'll add it for a small charge. And if it's T-Mobile, they'll even offer 200MB for free.
James says he's noticing that over 300 MBPS is available overseas for under $40 a month. It's maddening that Europe gets that kind of performance and James pays $50 for 3MB down. That's outrageous. Leo says that is disgusting. We pay more than many countries for less service. And because we invented it, we have incompatible systems still in use and that can be expensive. There's a benefit to not being the first, but it's almost always the meddling of governments who have created a duopoly for internet service.