Van has an old iPod Nano and wants to back up the media from it. iTunes doesn't work because while it sees the Nano, it's grayed out. So you can't really do anything with it. Leo recommends iMazing. It will work with any "i device." They have a free trial before you buy it. Another option is the Wondershare Doctor Phone. It specifically says it supports the iPod Nano.
This week Apple announced that the iPod Nano and Shuffle would no longer be made. The iPod Touch will be the only iPod made now as Apple continues to push users towards the iPhone.
Gino has an old iPod Nano MP3 player, but he can't listen to anything with his headphones. Leo says that it's likely that the headphones are bad or the headphone jack has gone bad. Gino knows that the USB connector works for music, so that leads to the headphone jack being busted.
Apple Announced New iPods Along With the iPhone 5…
Leo says the new Nano is a step backwards with it's larger design. The Nano was a great mp3 player that could also double as a smart watch. Considering you could spend $50 more to get an iPod Touch with apps, there's really no need for this.