Claudia is finding that half of her photos have disappeared in Apple Photos. She's taken her computer into the Apple store and talked to a genius but they have no answer, except that she has a second library. But the photos aren't there either. Leo says that the second library is the old iPhotos library. But that doesn't answer why her photos have vanished. They've also disappeared from her backup. Apple wants to wipe her drive and start over. Leo says it's common for tech support to want to wipe and go back to the original install. But the problem is, she'll lose her data.
Jim wants to be able to use his iPad to make annotations on photos and then sync them to his Mac. But Apple has killed iPhoto, and the photos won't sync to iPhoto on the Mac anymore. Leo says that he can't keep using iPhoto because Apple moved to Apple Photos, which won't talk to his old iPhoto desktop app. So Jim will have to update his desktop and start using Apple Photos. Then it'll sync again.
Chip has all of his photos on his laptop and would like to get them on DropBox and an external hard drive before it fails. Leo says that the drive option is the easiest and fastest. Then he can just drag and drop them. The problem, though, is that iPhoto puts it all into one huge file called the iPhoto Library.
Debbie has an old 2007 MacBook. She can't plug her iPhone to it and transfer her data. iPhoto keeps quitting on her. Leo says that she can turn on Wi-Fi syncing on the phone and use that option. It's slower, but it will work without crashing. iCloud Syncing is also a good option. Then she can sync it without even running iPhoto.
Cary's iPhoto app has been deleted. Have her pictures been lost? Leo says probably not. She can get iPhoto back through the app store, but her originals should still be on the hard drive. She should look for a folder called "Original Photos" and then select "Show Package Contents." She should back up all of her originals. Once she's done that, she can open the new Photos app and it'll migrate the photos automatically. Photos isn't worse than iPhoto, it's just different.
Fakhar is having issues with iPhoto. Leo says that Apple has replaced iPhoto with Photos in OS X Yosemite. Fakhar says that happened to him and he lost a lot of features and slide shows. Leo says that many of the features that iPhoto had are missing, while some are still there but aren't as apparent. Apple has written it from the ground up and will likely re-add those missing features as time goes on. Face recognition is still there, but it's harder to locate within albums. Leo advises patience. Unfortunately, that's the world of Apple. It's their way or the highway.
Since Apple is retiring iPhoto, she is worried about all her albums. What's a good alternative that will allow her to preserve those albums and keep using them? Leo says that Apple's new Photos app will be available for both iOS and OS X. And it'll be comparable to iPhoto and Leo suspects that it'll have all the same functions as iPhoto when it comes out next January. Until then, there are other choices. She can turn on Google Plus' automatic photo upload, which is essentially Picasa with various new features including AutoAwesome.
Bernie is scanning slides into his computer and wants to organize them in groups. Leo says that the best way is to create an album first. Then scan them into that album. Picasa will let him do that, as will iPhoto. He can rename all the files, but that's a bit complicated. Picasa does have a batch file name utility, then he could sort by that. For iPhoto, he can create an album that will allow it to stay in order. Then he can reorder them within that album.
Steve wants to know what's the best way to save images once he's taken them. Leo says that with iPhoto, he can do side by side comparisons via a grid. That would be a great way to do it.
Taryn has a Canon camera and it's software requires OS 10.6, and she has OS 10.4. Leo says that there's no need to use the Canon software. It's terrible and unnecessary. In fact, since Taryn is on the Mac, iPhoto will work just fine. Should she upgrade OS X? Leo says that the nice thing about OS X is that it's cheap to upgrade. The downside is that older hardware may not support the latest (Mountain Lion). Taryn's MacBook can go up to OS 10.6, though, but there's no real need to rush to upgrade since she'll get the latest OS when she upgrades to a new Mac.