Leo picked up the new iPhone SE in white and says it really is adorable. It's nice and petite, has a great camera, and at $400 it really is the ideal smartphone for most people.
Trevor has a special needs teenager and he needs to get her a phone that has no access to the internet but can send text messages. Leo says don't completely rule out a smartphone as there are plenty of apps out there for special needs people. But it can be risky, so maybe waiting on a smartphone is a wise idea. The iPhone has excellent parental controls though. A feature phone, or flip phone, is inexpensive and you may be able to get one for free. But texting is a lot harder on a flip phone.
A zero-day bug prompted a text message to Leo that caused his iPhone to crash. It's officially known as a "remote zero click." Apple is aware of the issue and is working out a fix for the next update to iOS 13. It was discovered by a security company in San Francisco this week, along with two other zero-day exploits. Leo advises updating to the latest iOS as soon as it comes out.
Bob wants to know to record his phone calls on his iPhone. Leo says you can't directly. Apple doesn't give you access to the phone app. Plus, there are larger legal issues that may be in play in your state that would require you to secure permission for recording. However, you can use a third-party app calls Record a Call, What's App, and others. There are plenty that requires merging the call. On Android, it's a lot easier. Call Recorder is one.
Mike wants to know how to stream workout videos from his iPhone to his TV. Leo says that using Airplay is great, but he will need an Apple TV to do it. He can connect a phone to the TV directly by using a lightning adapter. But Apple Airplay with Apple TV is the ideal method. Android can also do it if the TV is compatible with it. Samsung, though, tends to only work well with Samsung TVs.
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Apple's iPhone photos are currently in the HEIC (high-efficiency image coding) format, an unusual file type that not every app/software support at the moment. If you do not want to use this standard, such as when editing images, you can change the format in Camera settings. Just open "Settings", find "Camera", and then tap "formats". Finally, select "most compatible". This will also allow your videos to come out as H.264 instead of HEVC.
Joey wants to know how to do a remote desktop with his home computer so he can work. Will remotePC.com handle it? Leo says that remotepc.com is a good middle man since remote desktop requires one to open up a port on the router to do it. RemotePC handles that for users. RemotePC also allows users to use a phone in the same fashion.
Tom wants to know what Apple has done with the iPhone 11 camera. He's having issues with editing the software. Leo says that's likely because Apple has adopted the HEIC image codec, which is a new standard that not every program supports. He can change the format in camera settings, but he can also export it as RAW or JPG when sharing. Leo says that Apple saves full-res versions on iCloud, while caching lower-res versions on the iPhone. So when users open it in the photo editor, they have to wait for the phone to download the full-res version before the app can open it.
Jim has a Motorola car kit for Bluetooth, but his iPhone 8 won't pair to it. Leo says general Bluetooth software may have been updated beyond what the car can support. The two products are probably incompatible, unfortunately.