iPhone

Why aren't my text messages sending right away on my iPhone?

Episode 1535

Peter from Toronto, Ontario, Canada

Peter upgraded his iPhone to the latest version of iOS 12, and ever since then, his text messages haven't been sending right away. Leo says the first thing to do is call his carrier. There are two ways messages get sent on an iPhone, however. It's either being sent with iMessage which uses his data, or as an SMS. He's only having this problem with the built-in Messages app, and it's with everyone. Leo thinks it has to do with his wireless carrier.

Leo Tries Out the iPhone XR

Episode 1535

Leo got the iPhone XR and he says it could be Apple's most popular iPhone, in spite of the LCD screen, rather than the OLED screen. For $750 for the 64GB, which Leo says is plenty for anyone, you get all the functionality of the iPhone Xs, but with a choice of colors. What are you giving up? The OLED LED screen, and the dual camera on the back. But even that isn't bad because Apple has managed to create a version of Portrait mode that isn't that bad. Leo says that anyone coming from an older iPhone should be very happy with it.

Should I make the switch to the Google Pixel 3?

Google Pixel 3 XL

Episode 1531

Andrew from Miami, FL

Andrew is thinking of switching from the iPhone to the Google Pixel 3. How's the camera? Leo says that he's seen images of the Pixel 3 and the camera is blowing him away. Google has really refined computational photography to the point where the images look very much like those shot with a DSLR. It feels great in the hand, too. People don't like the notch though. But Leo says he'll get used to it pretty quickly.

Is there an app that will tell me what key a song is in?

Piano keys

Episode 1530

Henry from Prescott, AZ

Henry wants to know what's a good iPhone app to identify the key of a song being played. Leo says that is a great idea. Google has song recognition capability. There's an app called Shazam, but that can't identify the key of a song. The chatroom says the app is called Keyfinder. It's manual though, not automated.

KeyDetect is another app.

What's replacing the iPhone SE?

Apple iPhone SE

Episode 1527

Bernie from West Los Angeles, CA

Bernie's current mobile phone is the iPhone SE 128GB, and it has 89% battery life. Leo says that's pretty good and he probably can get another few years with it. Should he buy more than one and keep them in the drawer until the current one dies? Leo says not really. Apple will replace the battery for $99 if he really wants it. The iPhone SE has been discontinued, but the iPhone XR is similar but upgraded, and currently, the iPhone 7 is taking the SE's place.

Why is file transfer so slow on my iPhone?

Apple MacBook Pro

Episode 1525

Anthony from Chicago, IL

Anthony is a professional photographer and he's trying to transfer his images and videos from his old iPhone to the new iPhone through his computer. But it's taking forever. Rich says what's likely happening is that it's converting files from the HEIC codec as it transfers. Anthony should go into his settings for image capture and check "keep originals." That should speed things up, especially with video.

Why does my iPhone volume go down when I get a text?

Episode 1524

Brian from Lancaster, CA

Brian has an iPhone 7 and when he's listening to music by bluetooth, and he gets a text, the volume turns way down and stays there. What can he do to stop that? Rich says to do a restart or refresh. There could be an odd interaction between apps. Another thing to try is go into settings, general, reset. Then select Reset Network settings. That will reset your bluetooth. But you'll have to re-pair them.

Why won't my iPhone charge?

Apple iPhone

Episode 1524

Maryanne from Santa Barbara, CA

Maryanne's iPhone 6 won't recharge and now it's dead. What can she do? Rich says that her iPhone battery could be depleted or faulty. The battery in the iPhone has a limited number of charges, and once it surpasses that, the battery will die. And being an iPhone 6, it could be that the battery needs replacing. But before doing that, she should try using a gentle burst of canned air into the lightning port. If it starts to charge, then she'll know there was just a little dirt or fluff blocking the connection. If it doesn't work, then it's time for a trip to the Apple Store.

Why isn't my iPhone charging with my power brick?

Apple iPhone 8

Episode 1524

Scott from Harlington, TX

Scott got an Anker backup battery and sometimes he gets a warning that the accessory may not be supported, and it stops charging the phone. It even does it with the Apple charging block. Rich says that Apple has a program called Apple MFI (made for iPhone). If his accessory is MFI, then the culprit could be a failing cable. It could also be that his phone's connector could have some lint in it preventing his cable from connecting completely. Rich suggests taking a toothpick and sweeping it out. A gentle burst of canned air is a good idea too, but he should be sure to be gentle.